Tamer Mousad Farhat

- Adept at enhancing customer satisfaction and retention, my tenure at Emirates Post showcases a proven track record in customer relationship management and compliance monitoring. Leveraging skills in team collaboration and office administration, I've significantly contributed to service excellence and operational efficiency, embodying a results-driven approach with a keen focus on performance improvement.

- Organized Postmaster looking to build upon skills and tackle new responsibilities. Adept at organizing and processing incoming and outgoing mail. Customer-oriented and analytical with sound knowledge of available postal services and postal rates.

UAE - FUTURE COVERMENT TALENTS - JAHEZ - [2024]

1- 10X Fundamentals

2- Human-Centered Design and Creativity in Government

3- Mastering the Growth Mindset

4- Design Thinking Methods

5- Digital Transformation

UAE - EMIRATES POST - ILEARNING - [2023]

1- Big Data Fundamentals

2- Psychological Safety: Building a Culture of Inclusion and Innovation

3- Customer Service Strengthening Your Service Skills

4- Communicating with Confidence

5- Communicating Effectively with Customers

UNVIRSAL POSTAL UNION - Training [2023]

1- UPU - STANDRDS

2- UPU - ELECTRONIC SERVICES

3- UPU - CUSTOMS

Reading:
- I find immense pleasure in diving into books across various genres, from science fiction to biographies. It's a way to explore new worlds and ideas, much like the innovative journeys you embark on with your ventures.

Swimming:
- This activity is not only a great physical exercise but also a meditative experience. It allows me to clear my mind and focus, akin to the focus required in space exploration.