Tamika Broadnax
PHOENIX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Flagger
Labor Force Staffing
Phoenix
04.2025 - Current
- Directed traffic flow to enhance safety and minimize risks at construction sites.
- Monitored vehicle movement and adjusted signage to maintain clear communication and safety compliance.
- Adhered to safety protocols by consistently using hard hats, reflective vests, and gloves to ensure personal and team safety.
Laborer
Industrial Personnel
Phoenix
06.2023 - 01.2025
- Ensured clean and safe work environment to promote team well-being.
- Adhered to safety protocols to effectively reduce workplace hazards.
- Executed physical tasks involving heavy lifting, walking, and prolonged standing to support operational demands.
MERCHANDISING/STOCKING ASSOCIATE
SAFEWAY
Tempe
02.2022 - 06.2022
- Load product onto six-wheelers, or use pallet jack to move merchandise. Push loaded six-wheeler to appropriate area.
- Ensured products were neatly arranged on shelves for improved customer experience.
- Load product onto six-wheelers, or use pallet jack to move merchandise.
- Ensured store environment was clean and inviting for customers.
- Operate electronically scanning cash register to total customers' final bill.
- Receive payment for customer purchase and count back correct change.
HOUSEKEEPER
BEST WESTERN INN & SUITES
01.2022 - 02.2022
- Maintained cleanliness of rooms, ensuring adherence to safety and health guidelines for guest satisfaction
- Greeted customers with positive attitude, assisting with inquiries to enhance their experience
- Adapted and worked effectively in independent and team environments, contributing to smooth operations
CUSTOMER RELATION REPRESENTATIVE
EMPERON CONSTER
03.2018 - 03.2020
- Managed 12-13 customer inquiries hourly via inbound and outbound telephone calls
- Updated customer account information to ensure accuracy and completeness
- Executed skip tracing techniques to successfully locate customers
- Negotiated payment arrangements while properly handling sensitive information
CUSTOMER SERVICE REPRESENTATIVE
TURNKEY SOLUTIONS
02.2016 - 02.2018
- Delivered exceptional customer service by efficiently handling inbound calls
- Provided customer care by handling customer complaints and answering questions
- Engaged with customers on phone calls to provide product information and drive sales
- Informed customers about products and services to support informed purchasing decisions
CUSTOMER SERVICE REPRESENTATIVE
TRITON TECHNOLOGIES
09.2013 - 10.2015
- Maintained knowledge base through ongoing in-office training sessions with clients
- Ensured appropriate changes were implemented to resolve customer issues effectively
- Maintained detailed logs of customer interactions to ensure accurate tracking.
- Documented customer inquiries, complaints, and comments with corresponding actions for accurate record-keeping
Education
HIGH SCHOOL DIPLOMA -
CAMELBACK HIGH SCHOOL
Skills
- Traffic management
- Safety compliance
- Safety awareness
- Hazard recognition
- Precision in signaling
- Site coordination
- Vehicle monitoring
- Problem solving
- Adaptability under stress
- Verbal and written communication
- Communication skills
- Interpersonal skills
- Collaborative safety efforts
Timeline
Flagger
Labor Force Staffing
04.2025 - Current
Laborer
Industrial Personnel
06.2023 - 01.2025
MERCHANDISING/STOCKING ASSOCIATE
SAFEWAY
02.2022 - 06.2022
HOUSEKEEPER
BEST WESTERN INN & SUITES
01.2022 - 02.2022
CUSTOMER RELATION REPRESENTATIVE
EMPERON CONSTER
03.2018 - 03.2020
CUSTOMER SERVICE REPRESENTATIVE
TURNKEY SOLUTIONS
02.2016 - 02.2018
CUSTOMER SERVICE REPRESENTATIVE
TRITON TECHNOLOGIES
09.2013 - 10.2015
HIGH SCHOOL DIPLOMA -
CAMELBACK HIGH SCHOOL