Tammy Flowers
San Tan Valley
Summary
Dedicated, adaptable and motivated professional with a proactive attitude and the ability to learn quickly.
Strong work ethic with effective communication and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Eager to contribute to a dynamic team and support organizational goals.
Overview
42
42
years of professional experience
Work History
Medical Office Manager
Dr. Breckin Harris, Nmd
Mesa
01.2020 - Current
- Managed daily office operations and maintained a professional environment.
- Coordinated "New Patient Onboarding".
- Provided training to new staff members.
- Generated new processes and corresponding documentation.
- Answered phone calls, responded to emails and faxes.
- Performed "light" IT support services by setting up new computers, printers, Wi-Fi accounts, troubleshooting software, managing software subscriptions, etc.
- Resolved patient inquiries and complaints while maintaining positive relationships with them.
- Implemented software and system improvements to support automated processes and cost savings.
Contract Administrator, Purchasing Coordinator
NXP Semi, Freescale Semi & Motorola
Chandler & Mesa
04.1984 - 08.2019
- Maintained organized documentation for all contract-related activities.
- Provided updates on status of contract processes to upper management and other important personnel.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Coordinated purchasing activities for electronic components and materials.
- Managed supplier relationships to ensure timely delivery of products.
- Coordinated with vendors to ensure timely delivery of goods.
- Monitored inventory levels to ensure sufficient stock availability.
- Reviewed requests for quotations from suppliers prior to issuing them out.
- Managed budgeting process for procurement activities according to organizational guidelines.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies.
- Maintained accurate records of all purchases, invoices, and payments.
- Participated in trade shows and industry events to stay informed on market trends.
- Coordinated with finance and accounting to ensure timely payments to suppliers.
- Managed office communications and coordinated schedules for team members.
- Organized and maintained filing systems for efficient document retrieval.
- Assisted in preparing reports and presentations for management meetings.
- Provided administrative support during company events and training sessions.
- Coordinated travel arrangements, including bookings and itineraries for staff trips.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Developed and maintained filing systems for confidential documents and records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Designed communication materials promoting diversity programs and events.
- Analyzed data trends to identify areas for improvement in diversity efforts.
- Created presentations about the benefits of an inclusive work environment for leadership teams.
- Participated in committees focused on improving organizational culture around diversity topics.
- Collaborated with external organizations to create partnerships that support diversity goals.
- Organized stockroom inventory to ensure efficient product retrieval.
- Maintained cleanliness and orderliness of stockroom environment.
- Assisted with receiving and unpacking shipments for timely distribution.
- Utilized inventory management systems for tracking stock levels.
- Received, unpacked and stored incoming stock items.
- Operated machinery and equipment for efficient production processes.
- Performed routine maintenance on equipment to minimize downtime.
- Assisted in training new operators on equipment and safety protocols.
- Followed standard operating procedures for all manufacturing tasks.
- Adjusted machine settings to complete tasks according to specifications.
- Followed instructions from supervisors regarding specific tasks that need to be completed.
- Assisted in the development of new processes for improved efficiency and cost reduction.
- Calibrated machines to meet required standards of quality control.
- Prepared machine for production processes by equipping with required tools and parts.
Education
High School Diploma -
Sunnyside High School
Tucson, AZ07-1976
Skills
- Strong work ethic
- Professional telephone etiquette
- Reception management
- Effective communication techniques & strong interpersonal skills
- Customer relationship management
- Computer software proficiency
- Strong organizational skills
- Inventory maintenance
References
References available upon request.
Timeline
Medical Office Manager
Dr. Breckin Harris, Nmd
01.2020 - Current
Contract Administrator, Purchasing Coordinator
NXP Semi, Freescale Semi & Motorola
04.1984 - 08.2019
High School Diploma -
Sunnyside High School