Tammy Manuel
Sells
Summary
Dedicated healthcare support professional with extensive experience in dispatch operations and durable medical equipment repair. Demonstrated ability to coordinate patient transportation, maintain equipment safety, and deliver compassionate service. Strong organizational and communication skills, committed to ensuring quality care and patient satisfaction.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Transit Dispatcher
Tohono O'odham Nation – Health Transportation Services
11.2025 - Current
- Coordinated daily patient transportation between clinics, hospitals, and healthcare providers to ensure timely access to care.
- Ensured timely driver dispatch to meet patient transportation needs. use two-way radio communications following FCC standards.
- Planned patient transportation schedules to align with appointment times. requests based on appointment priority and eligibility to optimize service delivery.
- Maintained accurate dispatch records, transportation manifests, and patient scheduling information to support operational efficiency.
- Responded to patient inquiries and provided transportation support.
- Maintained confidential patient records while ensuring accurate documentation.
Durable Medical Equipment Repair Technician
Tohono O'odham Nursing Care Authority
03.2024 - 12.2025
- Installed, maintained, and repaired wheelchairs, mobility equipment, oxygen concentrators, and other durable medical equipment.
- Performed preventive maintenance and inspections to ensure equipment safety and reliability.
- Coordinated vendor repairs and tracked inventory to ensure timely equipment availability.
- Conducted AED inspections, monitored crash cart inventory, and ensured oxygen supply compliance.
- Maintained electronic maintenance records and work orders.
- Trained staff and residents on safe operation of equipment to promote safety and proper usage.
Security Guard
Archie Hendricks Senior Skilled Nursing Facility
10.2019 - 03.2024
- Managed facility access and ensured building safety protocols were followed.
- Conducted routine security patrols.
- Documented incidents thoroughly to support security operations.
- Supported reception team by managing guest flow during high-traffic periods.
Group Home Worker
Tohono O'odham Nation – Child Welfare Children's Home Program
06.2017 - 08.2019
- Supervised daily activities, ensuring safety and engagement for children.
- Transported children to appointments and activities, facilitating access to essential services.
- Prepared nutritious meals and maintained a clean environment to promote health and well-being.
- Ensured proper record-keeping through daily documentation of activities. and incident reports.
Dispatch Driver
Z Best Transportation
Chandler
01.2015 - 07.2017
- Safely transported patients to medical appointments and facilities.
- Followed established routes to ensure timely arrivals at destinations.
- Communicated effectively with dispatch regarding schedule changes or delays.
- Adhered to safety protocols during all transportation activities.
- Maintained vehicle cleanliness and ensured proper functioning of equipment.
- Completed daily vehicle inspection reports before each shift.
- Assisted passengers with boarding and disembarking from vehicles.
- Provided compassionate support to patients during transport services.
Dispatch Driver
Copper Star Medical Transportation
05.2016 - 06.2017
- Safely transported patients to medical appointments.
- Coordinated patient transportation logistics to ensure seamless appointments.
- Delivered medications promptly to support patient care.
- Completed AHCCCS documentation.
Cage Cashier
Tohono O'odham Gaming Enterprise
07.2015 - 08.2016
- Managed vault operations to ensure secure handling of cash and minimize discrepancies.
- Processed financial transactions accurately to maintain financial integrity.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Ensured ATMs were stocked to provide uninterrupted access for customers.
Driver
First Choice Transportation
11.2012 - 06.2015
- Transported passengers safely to various destinations across the service area.
- Provided excellent customer service to enhance passenger experience consistently.
- Communicated effectively with dispatch for route updates and changes.
- Inspected vehicle condition and reported maintenance needs promptly.
Front Desk Representative
Super 8 Hotel
03.2012 - 11.2012
- Greeted guests and provided check-in assistance at front desk.
- Handled guest inquiries and resolved issues efficiently.
- Managed room bookings using hotel reservation software.
- Processed payments and maintained accurate cash handling procedures.
- Coordinated with housekeeping to ensure room readiness for guests.
- Assisted in maintaining a clean and organized front desk area.
- Provided local information and recommendations to enhance guest experience.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Slot Host
Tohono O'odham Gaming Enterprise
06.2008 - 12.2011
- Delivered exceptional customer service to create a welcoming environment for guests.
- Assisted guests with inquiries and provided information about gaming options.
- Resolved guest concerns promptly, maintaining a positive experience during visits.
- Monitored gaming floor activities to ensure compliance with policies and regulations.
- Collaborated with team members to ensure smooth operations on the gaming floor.
- Tracked jackpot winnings and ensured proper payout procedures were followed.
Education
Entery Level Electrician -
National Technician Institute
Phoenix, Arizona09-2024
General Educational Development (GED) -
Pima Community College
Tucson, AZ06-2008
Skills
- Dispatch Operations
- Medical Transportation
- Radio Communications
- Medical Documentation
- Data entry and management
- Customer Service
- Preventive Maintenance
- DME repair and maintenance
- Oxygen concentrator repair
- Equipment Troubleshooting
- Inventory control
- Microsoft Office
- Clerical Support
- Time Management
- Team Collaboration
- Problem Solving
Certification
- DeVilbiss 1025 Oxygen Concentrator Repair Certification, Drive DeVilbiss Healthcare, 11/01/25
- Entry-Level Electrical Technician
- First Aid / CPR / AED
- Fingerprint Clearance Card
- Gaming License
- Food Handler Card
- Title 31 Certification
Timeline
Transit Dispatcher
Tohono O'odham Nation – Health Transportation Services
11.2025 - Current
Durable Medical Equipment Repair Technician
Tohono O'odham Nursing Care Authority
03.2024 - 12.2025
Security Guard
Archie Hendricks Senior Skilled Nursing Facility
10.2019 - 03.2024
Group Home Worker
Tohono O'odham Nation – Child Welfare Children's Home Program
06.2017 - 08.2019
Dispatch Driver
Copper Star Medical Transportation
05.2016 - 06.2017
Cage Cashier
Tohono O'odham Gaming Enterprise
07.2015 - 08.2016
Dispatch Driver
Z Best Transportation
01.2015 - 07.2017
Driver
First Choice Transportation
11.2012 - 06.2015
Front Desk Representative
Super 8 Hotel
03.2012 - 11.2012
Slot Host
Tohono O'odham Gaming Enterprise
06.2008 - 12.2011
Entery Level Electrician -
National Technician Institute
General Educational Development (GED) -
Pima Community College