TAMMY NEEDHAM
Buckeye
Summary
Qualified leader with strong business acumen and a commitment to customer service excellence. Proven track record of exceeding revenue and profit targets while effectively managing inventory shrinkage and loss. Demonstrates enthusiasm and diligence in dynamic, customer-focused environments.
Overview
13
13
years of professional experience
Work History
ASSISTANT STORE MANAGER
Boot Barn
06.2023 - Current
- Office Administration
- Store Visuals and Merchandising
- Store operations completing schedules, assigning daily task and duties, implementing store policies and standards
- Sales and Customer Service including training of partners on product knowledge and new policies.
ASSISTANT STORE MANAGER
Maurices
08.2021 - 05.2023
- Assisted in managing daily store operations and staff activities.
- Trained and mentored new employees on store policies and procedures.
- Monitored sales performance and provided feedback to improve service quality.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
SUPERVISOR - KEY HOLDER
World Market
08.2016 - 07.2021
- Store Visuals / Merchandising
- Customer Service and Sales
- Office Administration
- Associate Training and Team Building
- Store Operations
- Receiving of Product / Freight
- Loss Prevention
Key Holder Supervisor
Ross Dress For Less
06.2012 - 07.2016
- Supervised and trained associates to enhance customer service, achieving 10% weekly increase in satisfaction.
- Managed opening and closing procedures while monitoring daily sales and ensuring adherence to company policies.
Education
SURGICAL TECHNOLOGIST -
Concord Career College
01.2009
G.E.D - General Eduacation
San Bernardino Adult School
San Bernardino, CA06-2008
Skills
- Microsoft Excel and Office
- Office administration
- Retail management
- Visual merchandising
- Store operations
- Sales and customer service
- Team building and training
Timeline
ASSISTANT STORE MANAGER
Boot Barn
06.2023 - Current
ASSISTANT STORE MANAGER
Maurices
08.2021 - 05.2023
SUPERVISOR - KEY HOLDER
World Market
08.2016 - 07.2021
Key Holder Supervisor
Ross Dress For Less
06.2012 - 07.2016
SURGICAL TECHNOLOGIST -
Concord Career College
G.E.D - General Eduacation
San Bernardino Adult School
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