Tamyia Coney
Yuma
Summary
Detail-oriented professional with diverse experience in retail, healthcare, and military sectors, including seven years in the United States Navy. Delivered customer service excellence and maintained quality assurance as a Medical Laboratory Technician. Demonstrated strong problem-solving abilities and effective communication in fast-paced environments. Currently pursuing Engineering Studies at Arizona Western College, preparing for a Bachelor of Science in Electrical Engineering.
Overview
12
12
years of professional experience
Work History
Medical Laboratory Technician
US Navy
Yuma, AZ
12.2018 - 06.2026
- Performed diagnostic laboratory testing and specimen collection for active-duty service members, veterans, reservists, and civilian beneficiaries.
- Collected, processed, and prepared clinical specimens, ensuring adherence to regulatory compliance standards.
- Operated and maintained laboratory analyzers and diagnostic equipment.
- Conducted quality control procedures and maintained accurate documentation.
- Managed laboratory inventory and facilitated accreditation readiness through systematic organization and oversight.
- Trained new personnel, fostering collaboration within multidisciplinary healthcare teams to enhance operational efficiency.
- Performed more than 106,000 blood collections throughout seven years of military service while maintaining specimen integrity, patient safety, and compliance with CAP, CLIA, and military laboratory standards. Independently managed laboratory operations for six consecutive months, consistently maintaining a 95% or greater laboratory testing accuracy rate through strict quality assurance procedures. Successfully trained and mentored multiple Sailors in laboratory procedures, specimen processing, quality control, and regulatory compliance while contributing to the successful completion of two College of American Pathologists (CAP) inspections with zero findings.
Seasonal Sales Associate
JD Finish Line
Ellenton, FL
11.2017 - 12.2018
- Delivered exceptional customer service while assisting customers with athletic footwear, apparel, and accessories.
- Recommended products to enhance customer experience and drive sales.
- Contributed to meeting sales objectives by supporting team efforts and individual initiatives.
- Processed purchases, returns, and exchanges using POS systems.
- Assisted with merchandising and promotional displays to create an inviting shopping environment.
- Processed shipments and replenished inventory.
- Supported online order fulfillment.
- Maintained store cleanliness and safety standards.
Part-Time Sales Associate
Gap Inc
Ellenton, FL
04.2017 - 12.2018
- Delivered exceptional customer service, enhancing shopping experiences and building brand loyalty.
- Guided customers in selecting apparel and accessories, enhancing their shopping experience.
- Increased customer engagement through loyalty program promotions.
- Promoted loyalty programs.
- Processed purchases, returns, and exchanges using POS systems.
- Maintained visual merchandising standards.
- Worked with team members to meet and exceed sales goals, fostering a collaborative sales environment.
- Collaborated with team members to achieve sales goals.
- Managed inventory levels to ensure optimal stock availability and minimize loss.
Part-Time Front Service Clerk
Publix Super Markets Inc
Palmetto, FL
06.2014 - 04.2017
- Provided friendly customer service to enhance customer satisfaction throughout store.
- Assisted customers with carryout service.
- Supported customers with carryout service to improve their shopping experience.
- Retrieved shopping carts and maintained front-end cleanliness.
- Maintained adequate supply levels at checkout to enhance customer service.
- Assisted cashiers during busy periods.
- Collaborated with team to create a welcoming atmosphere for shoppers.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of front service areas to promote a welcoming environment.
- Implemented process improvements that streamlined checkout procedures, enhancing overall efficiency.
Education
Associate of Science - Engineering
Arizona Western College
Yuma, AZ07.2028
High School Diploma -
Manatee High School
Bradenton, FL05.2018
Skills
- Specimen collection
- Phlebotomy techniques
- Quality testing
- Quality control
- Patient Interaction
- Quality control procedures
- Equipment testing and calibration
- Laboratory safety protocols
- Training and mentoring
- Document management
- Urinalysis testing
- Lab supply management
- Safety compliance
- HIPAA compliance
- Data entry
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer engagement
- Store cleaning
- Hospitality services
- Cash handling expertise
- Pricing accuracy
- Stock replenishment
- Product merchandising
- Data entry efficiency
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
Timeline
Medical Laboratory Technician
US Navy
12.2018 - 06.2026
Seasonal Sales Associate
JD Finish Line
11.2017 - 12.2018
Part-Time Sales Associate
Gap Inc
04.2017 - 12.2018
Part-Time Front Service Clerk
Publix Super Markets Inc
06.2014 - 04.2017
Associate of Science - Engineering
Arizona Western College
High School Diploma -
Manatee High School