Tania Garcia
Phoenix
Summary
Resourceful Supervisor with high productivity and efficient task completion. Specialize in team leadership and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace efficiency. Committed to ensure positive work environments and achieving goals through effective supervision and staff engagement. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Instacart Shopper
Instacart
Tempe
03.2025 - Current
- Cominticated with customers in Spanish or English language
- Selected grocery items based on customer orders and preferences.
- Navigated store layouts to locate products efficiently.
- Communicated with customers for order clarifications and updates.
- Managed time effectively to meet delivery windows consistently.
- Packaged orders securely for safe transportation and delivery.
- Maintained knowledge of promotions and sales to enhance customer experience.
- Collaborated with store staff to resolve product availability issues.
- Provided exceptional customer service throughout the shopping experience.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Greeted customers and responded to inquiries in a friendly and professional manner.
Fleet care Supervisor
First Transit
Tempe
01.2018 - 12.2024
- Bilingual in Spanish-English
- Monitored vehicle maintenance and inspections to uphold cleanliness standards in fleet management.
- Reviewed incident reports and addressed concerns to maintain a safe working environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised a team of 6 to 14 employees in daily operations.
- Trained, mentored, coached, evaluated, and terminated staff as necessary in compliance with Union Policies.
- Schedule flexibility, consistently working night shifts, weekends, and holidays across 8-12 hour shifts.
- Thrived in physically demanding, fast paced environment performing continuous manual labor in both indoor and outdoor settings under all weather conditions.
- Bus cleanliness: maintained interior and exterior cleanliness of all busses, safely operated buses throughout automated wash systems.
- Securely removed and emptied cash boxes into vaults while maintaining accurate documentation
- Ensured fleet readiness by fueling vehicles with ether CNG, LNG,Diesel, D.E.F, and Unleaded gasoline.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Performed regularly quality control inspections.
- Experienced using Outlook, Word, and Excel.
- Documenting fuel reports, mileage logs, probe logs, time card adjustments, time off requests, staff scheduling, and daily assignments for the staff.
- Maintained comunicación with third-party vendors, Tempe and Mesa Police, Fire Department, Foreman, bus dispatch, staff, and other management.
Loss Prevention Specialist
CVS Pharmacy
Phoenix
12.2015 - 08.2016
- Traveled to different CVS Pharmacy locations.
- Monitored store activities to prevent theft and fraud incidents.
- Conducted regular audits of inventory and merchandise displays.
- Collaborated with law enforcement on theft investigations and apprehensions.
- Analyzed security footage to identify suspicious behavior and trends.
- Prepared detailed reports on incidents and investigations for management review.
- Undercover floor surveillance.
- Reviewed store layouts regularly for possible vulnerabilities in order to prevent theft or intrusions.
- Attended safety meetings
Loss Prevention Lead
The Dump Furniture
Tempe
12.2013 - 12.2015
- English-spanish fluent
- Managed a team of 6 employees
- Conducted multiple types of inspections in wear house.
- Checking purchased items matching receipts.
- Customer Service experience by greeting and answering questions
- Set schedules for employees and set daily assignments
- Performed daily entry level inspections of fire extinguishers and fire sprinklers.
- Operated forklift (SP 3580F)
- Key hold, responsible for opening and closing wear house or sales store.
- Conducted drug testing for incident reports and random drug testing.
Education
Tempe High School
Tempe, AZSkills
- English and Spanish fluent
- Communication skills
- Problem solving
- Team leadership
- Employee training
- Fleet management
- Quality control
- Surveillance methods
- Theft prevention
- Safety compliance
- Policy enforcement
- Asset protection
- Multitasking
Timeline
Instacart Shopper
Instacart
03.2025 - Current
Fleet care Supervisor
First Transit
01.2018 - 12.2024
Loss Prevention Specialist
CVS Pharmacy
12.2015 - 08.2016
Loss Prevention Lead
The Dump Furniture
12.2013 - 12.2015
Tempe High School