Supervised daily activities for students in after-school programs.
Communicated with parents about student progress and program updates/learning objectives.
Managed supplies and materials for various program activities.
Facilitated communication between staff, students, and parents as necessary.
Worked cooperatively with and led colleagues on team projects.
Helped maintain accurate records of attendance, grades, and other data related to program participants.
Trained and mentored new staff and volunteers on program policies and procedures.
Restaurant Hostess
Kona Grill
10.2023 - 05.2024
Greeted guests, creating a positive first impression.
Managed reservation system to optimize seating arrangements and guest flow.
Handled guest complaints professionally, promoting prompt resolution and satisfaction.
Catered to guests by monitoring wait times and communicated updates to enhance customer experience.
Trained new staff on procedures, customer service standards, and restaurant policies.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Education
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ
01-2027
Skills
CPR training
Records management
Rapport building
Friendly and respectful
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Punctual and reliable
Reliability
Excellent communication
Organizational skills
Verbal and written communication
Team leader
Professionalism
Interpersonal communication
Documentation and reporting
Languages
English
Native or Bilingual
Spanish
Professional Working
German
Limited Working
Bosnian
Native or Bilingual
Interests
I greatly appreciate travelling - I have been all through out Europe and am fascinated by all cultures From foods to way of thinking, I love learning as much as I can about the world around me