Tara Gaither
Scottsdale
Summary
Utilized extensive experience in operations, sales, marketing, management, training, and leadership to enhance team performance and achieve strategic goals.
Overview
12
12
years of professional experience
Work History
Regional Director, Business Operations
CBD Emporium
- Development of regional territories and retail locations across the Southwest and Pacific Northwest.
- Created and implemented full operational processes across the retail and corporate teams.
- Identified emerging market trends and opportunities while developing proactive strategies to stay ahead of the curve.
Director of Product & Customer Care
Salucro Healthcare
- Provided online chat and telephone support to healthcare providers and patients related to their cloud-based patient payment solution.
- Research, troubleshoot, and solve customer issues.
- Communicate clear and concise details to second level support teams.
- Test new functionality and provide feedback to product and development teams.
- Create scripts and presentations and performed online demos with potential new clients.
Senior Inside Sales & Account Manager
BAO
- Responsible for meeting client objectives by creating viable opportunities for Sales Reps through direct collaboration with strategically targeted accounts.
- Assisted in building sales teams and recruiting team members through sourcing, researching candidates, LinkedIn, and other social media sites.
Territory Sales Director
Verizon
- Launched Phoenix and Tucson Superpages Directory. Part of a team responsible for the most successful expansion market launch in Verizon history, exceeding $8 million in revenue.
- Recruitment and development of sales teams, while revamping onboarding and training.
- Cultivated and maintained strategic relationships with key clients to drive customer retention.
Senior Director of Sales & Advertising
SCG Publishing
- Developed advertising campaigns and marketing editorials for The Ritz Carlton Magazine.
- Launched Ahwatukee Monthly Magazine. Assisted in design, advertising sales, marketing editorials, and implementation.
- Proven success in major account management, new product and strategic concept development, advertising, and promotion.
Territory Manager/Director of Sales
United Advertising
- Developed and implemented sales and marketing strategies, while maintaining profitability in my territory.
- Acquired new business, while growing existing accounts.
- Collaborated with cross-functional teams to develop customized solutions that addressed unique needs of clients, ensuring long-term partnerships.
- Responsible for building and developing sales team while setting clear performance objectives and provided ongoing coaching and feedback.
- Ensured proper training of staff and prepared detailed sales reports and forecasts.
Head of Sales Operations
Evisit
01.2010 - 01.2022
- Responsible for the overall productivity and effectiveness of the sales department, including the SDRs and Account Executives – ensuring that teams were equipped with the necessary tools and resources to achieve targets.
- Created and implemented full operational processes across the sales, marketing, and leadership teams.
- Supported territory planning and accuracy of results reported.
- Managed Salesforce implementation, development, and training.
- Development, tracking, and reporting of compensation plans.
- Responsible for vetting systems and automating workflows across sales and marketing.
- Analyzed sales data, identified areas of improvement, and implemented strategies to maximize performance and revenue growth.
- Championed a culture of continuous learning and improvement.
Education
B.S. - Psychology
Capella University
Psychology
West Virginia University
M.S. - Organizational Psychology
Capella University
01.2023
Skills
- Technology
- Adobe Creative Suite
- Microsoft Office Suite
- G Suite (Google Docs, Drive, Sheets, Meet)
- Communication Platforms (Meet, Slack, Teams)
- Team Management Software (Monday, Jira, Trello)
- Sales Operations
- Salesforce/Hubspot (Training & Administration)
- Enablement
- RFP Development & Organization
- Sales Engagement
- Partner Relationship Management
- Marketing
- Advertising (Print & Online)
- Campaign Management
- Consumer Research
- SEO/SEM best practices
- Social Media Outreach
- Zoominfo
- Salesforce/Hubspot/Salesloft
- Sales Management
- Media Relations
- Training & Onboarding
- Strategy & Planning
- Territory Planning
- Performance Management
- Career Development
Websites
Professional Skills
- MANAGEMENT – RECRUITMENT – LEADERSHIP
- Over 15 years of management experience with a track record of successfully meeting and exceeding sales objectives.
- Effective leader with demonstrated success in building, training, and motivating high performing teams focused on growing new and existing business ranging from small to enterprise accounts.
- Self-starter, self-motivated, and highly dependable and organized.
- Accomplished leader with proven ability to develop and lead sales teams, develop and implement effective sales tools and strategies, along with territory planning and sales team goals and plans.
- Experience growing business via channel partners, service delivery partners, cloud service, managed service providers, global systems integrators (GSIs), embedded partners, and other strategic partnerships.
- Professional and personable with an ability to relate well with customers/clients and co-workers.
- Proven experience in organizational leadership, revenue generation, project management, business development, and client relations management.
- Strong attention to detail with ability to analyze data, develop strategies, and provide solutions.
- SALES - MARKETING
- Experience in all types of product and business sales and marketing, through diversified processes.
- Experience working with groups and individuals using teamwork and collaboration, setting goals, delegating and communicating effectively.
- Dynamic sales professional with full life cycle recruiting, sales, account development and account management.
- COMMUNICATION
- Excellent verbal and written communication skills.
- Expert Internet navigation skills, including research, sourcing, social media, and other technological tools.
- STANDOUT QUALIFICATIONS
- Start-up Experience
- Leadership and Team Management
- SaaS Experience
- Strategic Planning and Execution
- Player/Coach mentality
- Entrepreneurial Mindset
Accomplishments
- Collaborated with team of Number in the development of Project name.
- Supervised team of Number staff members.
- Achieved Result through effectively helping with Task.
- Achieved Result by introducing Software for Type tasks.
Languages
Spanish
Full Professional
Timeline
Head of Sales Operations
Evisit
01.2010 - 01.2022
Regional Director, Business Operations
CBD Emporium
Director of Product & Customer Care
Salucro Healthcare
Senior Inside Sales & Account Manager
BAO
Territory Sales Director
Verizon
Senior Director of Sales & Advertising
SCG Publishing
Territory Manager/Director of Sales
United Advertising
B.S. - Psychology
Capella University
Psychology
West Virginia University
M.S. - Organizational Psychology
Capella University