Summary
Overview
Work History
Education
Skills
Timeline
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Tara Ramirez

Mohave Valley

Summary

Dynamic Surgery Scheduler at Valleyview Medical Center with expertise in optimizing operational efficiency and enhancing patient care. Proven ability in insurance verification and HIPAA compliance, while fostering teamwork and communication with healthcare providers. Successfully prioritized urgent cases, improving service delivery and minimizing scheduling conflicts. Committed to maintaining confidentiality and supporting office workflows.

Overview

20
20
years of professional experience

Work History

Surgery Scheduler

Valleyview Medical Center
12.2018 - Current
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Verified insurance coverage and obtained pre-authorizations.
  • Maintained strict confidentiality in handling sensitive patient information, adhering to HIPAA guidelines and hospital policies.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Updated daily operating room calendars with accurate schedules.
  • Coordinated surgical team schedules for seamless procedure planning and execution.
  • Developed relationships with referring physicians'' offices, fostering strong communication channels that benefitted both parties in coordinating patient care.
  • Collaborated closely with administrative staff to ensure adequate staffing levels during high-volume surgery days or absences among team members.
  • Reduced scheduling errors significantly, meticulously verifying details with surgeons and anesthesiologists.
  • Improved surgery room utilization with meticulous scheduling, avoiding overlaps and downtime.
  • Increased operational efficiency, managing surgery schedules to accommodate urgent cases without major disruptions.

Physical/Speech and Occupational Therapy Scheduler

Valleyview Medical Center
05.2017 - 12.2018
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Enhanced team productivity by implementing new scheduling system that streamlined allocation of resources.
  • Reduced scheduling errors by introducing rigorous verification processes before finalizing project timelines.
  • Implemented continuous improvement practices in scheduling processes, leading to sustained enhancements in efficiency.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.

Radiology/IR Scheduler

Valleyview Medical Center
03.2014 - 05.2017


  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
  • Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
  • Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
  • Reduced scheduling errors by introducing rigorous verification processes before finalizing project timelines.

Patient Access Coordinator

Valleyview Medical Center
03.2011 - 03.2014
  • Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
  • Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
  • Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, and general inquiries professionally.
  • Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
  • Improved patient satisfaction by streamlining the registration process and reducing wait times.

Restaurant Manager

Topock Marina
03.2005 - 03.2011
  • Managed daily operations to ensure efficiency, consistency, and quality in food and service.
  • Encouraged customer feedback to implement positive changes within restaurant environment.
  • Reconciled cash and credit card transactions to maintain accurate financial records.
  • Calculated inventory accurately and ordered necessary supplies to optimize stock levels.
  • Fostered positive atmosphere through proactive conflict resolution and team-building activities.
  • Identified problems promptly and resolved incidents to satisfaction of all parties.

Education

Needles High School
Needles, CA
06.2000

Skills

  • Schedule coordination and calendar management
  • HIPAA compliance and confidentiality
  • Patient education and relations
  • Insurance verification and pre-certifications
  • Teamwork and collaboration
  • Data entry and documentation review
  • Office workflow support and clerical assistance
  • Problem-solving and critical thinking
  • Medical terminology
  • Patient scheduling and appointment management
  • Equipment troubleshooting and maintenance
  • Supply ordering and inventory management
  • Schedule coordination
  • HIPAA compliance
  • Obtaining authorizations
  • Teamwork orientation

Timeline

Surgery Scheduler

Valleyview Medical Center
12.2018 - Current

Physical/Speech and Occupational Therapy Scheduler

Valleyview Medical Center
05.2017 - 12.2018

Radiology/IR Scheduler

Valleyview Medical Center
03.2014 - 05.2017

Patient Access Coordinator

Valleyview Medical Center
03.2011 - 03.2014

Restaurant Manager

Topock Marina
03.2005 - 03.2011

Needles High School

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