Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Tarlan Mammadli

Tarlan Mammadli

Baku

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Office Team Leader

Badamdar Hotel & Residence
Baku
08.2023 - 08.2025
  • Welcomed and helped guests with check-in/check-out.
  • Answered guest questions and resolved issues, managed reservations and kept booking records accurate.
  • Worked with housekeeping and maintenance to prepare rooms, Handled payments and kept financial records.
  • Assisted the front desk with calls, emails, and guest requests.
  • Consistently improved guest satisfaction and online reviews.
  • Maintained quick check-in times, especially during busy periods.
  • Provided leadership, direction and support to front office staff.
  • Monitored daily operations of the front office team, including check-in and check-out procedures and guest services.

The Waiter

Sea Breeze Resort
05.2023 - 08.2023
  • Served food and beverages to guests, ensuring timely and accurate orders.
  • Assisted guests with menu selections and provided recommendations.
  • Processed payments and handled guest requests.
  • Collaborated with kitchen staff to ensure smooth service.

Sales Advisor

Bugatti Fashion Baku
Baku
11.2022 - 05.2023
  • Helped customers choose clothes and gave style advice.
  • Restocked items and kept displays organized.
  • Processed sales and handled returns.
  • Kept the store clean and welcoming.
  • Assisted team members during busy times.
  • Boosted sales by recommending products.
  • Received positive customer feedback for service.
  • Contributed to successful seasonal promotions.
  • Reduced stock errors with careful inventory management.

Education

Study Program -

Baku Slavic University
Baku, Azerbaijan
06.2021

Skills

  • Customer Service
  • Communication
  • Organization
  • Attention to Detail
  • Negotiation
  • Team Collaboration
  • Adaptability
  • Problem-Solving
  • Reservation Management
  • Team Leadership
  • Time Management
  • Effective Communication

Certification

  • World of Hospitality (2024-01) By TABIA Group / Synergia Academy
  • Experts of Front office (2024-04) By Serkan Akichichek / Synergia academy

Languages

English Professional Working Proficiency, Russian Limited Working Proficiency, Azerbaijani Native or Bilingual Proficiency, Turkish Full Professional Proficiency

Timeline

Front Office Team Leader

Badamdar Hotel & Residence
08.2023 - 08.2025

The Waiter

Sea Breeze Resort
05.2023 - 08.2023

Sales Advisor

Bugatti Fashion Baku
11.2022 - 05.2023

Study Program -

Baku Slavic University

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Tarlan Mammadli