Results-oriented Human Resources Manager with over 10 years of experience enhancing workplace satisfaction and ensuring multi-state compliance. Led a team supporting 6,000 employees, achieving significant reductions in grievances and high compliance in training initiatives. Expertise in HRIS administration, performance evaluations, and policy development drives operational efficiency.
Overview
11
11
years of professional experience
Work History
Manager, Human Resources
Southwest Foodservice Excellence
Scottsdale
04.2020 - 02.2026
Managed team of 4 corporate and 4 field HR professionals supporting 6,000 employees across 34 states and over 200 accounts
Led cross-departmental meetings with senior leadership to develop and implement HR policies, improving compliance and workplace satisfaction across the organization
Managed a team of HR staff in processing leave requests for 6,000 employees, ensuring compliance with HR policies and enhancing record accuracy for streamlined operations.
Managed HRIS administration for employee records, achieving 100% compliance with organizational policies.
Facilitated training sessions for new HR policies, achieving 95% compliance among 300 salary leaders through quarterly process training.
Addressed 50+ employee grievances, leading to increased annual satisfaction scores and utilizing feedback from annual surveys to identify improvement areas.
Supported payroll processing and timekeeping using Paycom and ADP, overseeing accuracy for all employees and ensuring compliance with labor regulations
Coordinated onboarding for new hires, enhancing retention and engagement through structured orientation sessions and team-building activities that immersed them in company culture.
Supported 5 accounts with collective bargaining units across 3 states by enforcing labor contracts and mediating disputes, resulting in a 20% decrease in workplace grievances.
Oversaw the implementation and compliance of FP and Background policies, ensuring adherence to industry standard
Traveled to new accounts facilitating transition meetings and town halls for new employees, processing up to 100 new hires with each event.
Human Resources Generalist
GC Services
Phoenix
02.2019 - 04.2020
Implemented new employee satisfaction and retention program resulting in positive employee experience and decreased turnover.
Managed employee relations, resolving grievances through mediation and policy adjustments, which enhanced workplace satisfaction for a team of 50.
Recruited hourly new hires and streamlined onboarding process, improving integration for new employees.
Collaborated with site leadership to develop and implement, employee appreciation and recognition programs
Provided payroll and timekeeping support in ADP, overseeing payroll processing, achieving 100% accuracy and compliance with labor regulations.
(Company Closed)
Process Improvement Manager
Logicall Marketing
Tempe
02.2017 - 05.2018
Collaborated with and advised executive leadership on matters of HR law and processes, significantly reducing risk factors in organizational practices and improving compliance related to HR operations and payroll processing.
Collaborated with and advised executive leadership on matters of HR law and processes, significantly reducing risk factors in organizational practices and improving compliance related to HR operations and payroll processing.
Conducted WOTC screening and generated reports to facilitate tax credit benefits.
Led team meetings and training workshops, enhancing close rate successes on call floor.
Conducted WOTC screening and generated reports to facilitate tax credit benefits.
(Company Closed)
Manager, Human Resources
Magnus Title
Phoenix
06.2015 - 10.2016
Established a new HR department for a startup, designing and implementing key HR processes that supported 50+ employees across multiple locations
Managed payroll processing for 20 high-earning employees, ensuring accuracy and on-time delivery each pay period.
Managed benefits administration, overseeing enrollment processes and ensuring compliance with company policies.
Managed 401k plan administration, ensuring compliance with regulatory standards
Oversaw monthly and quarterly commission processing, ensuring accuracy and timely payments for team members.
Resolved employee issues to enhance workplace communication and support a positive work environment.