Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Taryn Brooks

Phoenix

Summary

Dynamic professional with experience at Happy Wahine, excelling in customer service and conflict resolution. Proven ability to foster teamwork and develop positive relationships, while maintaining confidentiality. Skilled in crisis intervention and effective communication, consistently enhancing customer satisfaction and team collaboration in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Small Group Leader Volunteer

Phoenix Dream Center
Phoenix
01.2025 - 04.2025
  • Led groups for victims of human trafficking
  • Led weekly small group meetings, providing an inviting and safe environment for discussion.
  • Collaborated with other volunteers to plan team-building activities designed to foster cooperation among youth.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Encouraged open-mindedness when discussing controversial issues within the group setting.
  • Provided guidance in helping youth develop positive relationships with peers and adults.

Sales Associate

Happy Wahine
Honolulu
04.2024 - 01.2025
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Handled customer complaints in a professional manner.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Processed credit card transactions quickly and securely.

Expo Runner

Lanai at Mamala Bay
Honolulu
10.2022 - 08.2023
  • Supported catering team with setup, service, and cleanup of event food and beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees to perform duties.
  • Organized materials, cleaned facilities and set up equipment to prepare for events.
  • Maintained cleanliness of expo hallways, bathrooms, and common areas.

Education

Bachelor of Science - Behavioral Sciences

Grand Canyon University
Phoenix, AZ
05-2027

Skills

  • Crisis intervention
  • Customer service
  • Conflict resolution
  • Interpersonal communication
  • Confidentiality practices
  • CPR/AED
  • Team collaboration
  • Professionalism
  • Career development
  • Effective communication
  • Counseling techniques
  • Multitasking

Affiliations

  • I love being active and outdoors.
  • Active in school activities, playing year- round sports.
  • Volunteered every month to serve breakfast to a homeless community.

Accomplishments

  • Graduated highschool with honors.
  • Was apart of the National Honors Society in High school.

Certification

  • Certified CPR/AED

Languages

English
Native/ Bilingual
Spanish
Limited
Russian
Limited
American Sign Language
Limited

References

References available upon request.

Timeline

Small Group Leader Volunteer

Phoenix Dream Center
01.2025 - 04.2025

Sales Associate

Happy Wahine
04.2024 - 01.2025

Expo Runner

Lanai at Mamala Bay
10.2022 - 08.2023

Bachelor of Science - Behavioral Sciences

Grand Canyon University

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Taryn Brooks