Tashita Collins
Glendale
Summary
Motivated and detail-oriented student with a strong academic and work history background in mental health. Eager to apply theoretical knowledge and gain practical experience through an internship opportunity. Proven skills in communication, teamwork, problem-solving and a passion for supporting troubled youth and empowering them to overcome challenges to make a positive impact in their lives and foster resilience and growth. Committed to contributing positively to the team while learning and growing in a professional environment.
Overview
19
19
years of professional experience
Work History
Assessment Coordinator
Jackson House
12.2022 - Current
- Conduct initial assessments for patients seeking treatment for substance abuse and mental health issues
- Provide support to staff in delivering quality therapeutic care
- Collaborate with multidisciplinary teams to implement effective interventions
- Ensure accuracy in the treatment process for each client
- Make informed treatment recommendations to clients and program leaders.
Office Manager
Jackson House Recovery
07.2020 - 12.2022
- Managed incoming calls and facilitated communication for leadership
- Coordinated new hire processes, training, and orientation activities
- Organized and maintained employee personnel and training files
- Oversaw accounts receivable and assisted with medical billing
- Promoted wellness initiatives and maintained compliance with regulatory training.
Lead Mental Health Worker
Alvarado Parkway Institute
01.2020 - 07.2020
- Led a team to ensure patient safety and well-being
- Communicated company goals and deadlines to team members
- Conducted performance assessments and provided training support
- Documented patient behavior and reported changes to medical staff
- Delivered individualized counseling services for mental health and substance abuse issues.
Marketer
Promontory Home Health
10.2019 - 01.2020
- Analyzed customer behavior to identify trends and improve marketing strategies
- Developed and executed strategic marketing plans to drive business growth
- Collaborated with cross-functional teams to enhance product launches
- Addressed customer service issues to improve overall satisfaction
- Leveraged referral networks to promote business development.
Mental Health Worker III
API Outpatient El Cajon
01.2019 - 10.2019
- Coordinated client referrals and documented necessary follow-up actions
- Conducted brief behavioral health assessments for incoming patients
- Assisted in crisis intervention for patients experiencing acute symptoms
- Explained treatment options and processes to potential patients
- Collected data and maintained accurate client records.
Adjunctive Therapist Assistant
Alvarado Parkway Institute
10.2017 - 01.2019
- Developed and implemented therapeutic activity plans for clients
- Led group sessions focused on art, music, and recreational activities
- Analyzed client needs and provided solutions to enhance therapy outcomes
- Assisted in preparing supplies and equipment for activities
- Fostered a supportive environment for clients' emotional well-being.
Mental Health Worker
Alvarado Parkway Institute
10.2016 - 01.2019
- Provided direct care and counseling to clients with mental health challenges
- Monitored patient conditions and documented progress in confidential files
- Assisted clients with daily activities and therapeutic tasks
- Collaborated with mental health professionals for consistent care
- Ensured patient safety and well-being through vigilant supervision.
Security Officer
Sea World
02.2008 - 02.2017
- Monitored Park areas to maintain security and safety standards through dispatching
- Responded to and investigated incidents, maintaining detailed logs
- Collaborated with law enforcement on security-related matters
- Conducted patrols and ensured compliance with safety regulations
- Provided excellent customer service to guests while ensuring safety
- Managed the secure transportation of cash and financial documents between locations.
Park Prep Team Leader
Sea World
01.2006 - 02.2008
- Supervised and coached team members in daily operations
- Ensured cleanliness and maintenance of park facilities
- Maintained high service quality and positive guest relations
- Maximized efficiency by removing safety hazards from work areas
- Provided mentorship to employees for skill development.
Photographer
Cover Shot Studios
08.2006 - 08.2007
- Captured and edited high-quality photographs for clients
- Trained new staff on photography techniques and studio processes
- Managed inventory and financial transactions for the studio
- Determined optimal settings for photography to enhance final products
- Delivered exceptional customer service to clients during photo sessions.
Education
Master of Science in Family and Human Development (In Progress) -
Arizona State University
Tempe, AZCompleted coursework towards degree - undefined
San Diego Mesa College
San Diego, CABachelor of Science in Family and Human Development - undefined
Arizona State University
Tempe, AZ12.2021
High School Diploma - undefined
Junipero Serra High School
San Diego, CA01.2008
Skills
- Motivational Leadership
- Strategic Decision Making
- Team Building and Development
- Integrity and Honesty
- Inventory Management
- Goal Setting and Achievement
- Administrative and Operational Support
- Mindfulness and Emotional Intelligence
- Customer Service Excellence
- Effective Verbal and Written Communication
- Approachable and Relatable
- Multitasking and Prioritization
- Diligent Follow-Through
Timeline
Assessment Coordinator
Jackson House
12.2022 - Current
Office Manager
Jackson House Recovery
07.2020 - 12.2022
Lead Mental Health Worker
Alvarado Parkway Institute
01.2020 - 07.2020
Marketer
Promontory Home Health
10.2019 - 01.2020
Mental Health Worker III
API Outpatient El Cajon
01.2019 - 10.2019
Adjunctive Therapist Assistant
Alvarado Parkway Institute
10.2017 - 01.2019
Mental Health Worker
Alvarado Parkway Institute
10.2016 - 01.2019
Security Officer
Sea World
02.2008 - 02.2017
Photographer
Cover Shot Studios
08.2006 - 08.2007
Park Prep Team Leader
Sea World
01.2006 - 02.2008
Completed coursework towards degree - undefined
San Diego Mesa College
Bachelor of Science in Family and Human Development - undefined
Arizona State University
High School Diploma - undefined
Junipero Serra High School
Master of Science in Family and Human Development (In Progress) -
Arizona State University