Tatiana Reckenberg
Mesa,AZ
Summary
Accomplished Office Manager with a proven track record at Gold Bond Building, adept in financial tracking and fostering strong relationships. Excelled in streamlining operations, achieving a seamless integration of new employees, and enhancing financial control. Skilled in payroll processing and event coordination, I significantly contributed to operational efficiency and team cohesion.
Overview
10
10
years of professional experience
Work History
Office Manager
Gold Bond Building
03.2024 - Current
- Monitored expenditures for better financial control.
- Completed expense reports for supervisors in SAP Concur.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Office Administrator II
Gold Bond Building
07.2019 - 03.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reconciled account files and produced monthly reports.
Office Administrator
Gold Bond Building
07.2018 - 07.2019
- Reviewed production entries in SAP and corrected as necessary in order to generate accurate reports.
- Accounts payable responsibilities through SAP and Readsoft applications.
- Entered purchase orders in SAP SRM and ensured prompt follow up on outstanding purchase orders.
- Supported managers in filing, record keeping and calendar management.
Claims Processor-Total Loss
State Farm
09.2016 - 07.2018
- Communicated with clients to clarify information and resolve issues.
- Presented settlements to customers in the even that their car was a total loss.
- Coordinated with rental agencies, repair shops and salvage yards to give clients an experience as seamless as possible.
- Trained new employees on claims processing procedures, contributing to a well-prepared workforce.
Claims Associate-Initial Loss Reporting
State Farm
09.2015 - 09.2016
- Worked productively in fast-moving work environment to process large volumes of claims.
- Spoke with customers immediately following an accident, showing empathy and sensitivity.
- As the initial point of contact with the insurance company I helped build the customers trust by answering questions and providing resources.
Education
Certificate of Completion - Nurse Assisting
Mesa Community College
Mesa, AZ12-2023
Associate of Arts - General Studies
Mesa Community College
Mesa, AZ12-2019
Skills
- Organizational skills
- Payroll processing
- Account reconciliation
- Relationship building
- Training and coaching
- Financial tracking
- Event coordination
- Database administration
- Decision-making
- Problem resolution
Timeline
Office Manager
Gold Bond Building
03.2024 - Current
Office Administrator II
Gold Bond Building
07.2019 - 03.2024
Office Administrator
Gold Bond Building
07.2018 - 07.2019
Claims Processor-Total Loss
State Farm
09.2016 - 07.2018
Claims Associate-Initial Loss Reporting
State Farm
09.2015 - 09.2016
Certificate of Completion - Nurse Assisting
Mesa Community College
Associate of Arts - General Studies
Mesa Community College
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