Tatum Jaeger
Phoenix
Summary
Developed skills in fast-paced environment and client relations. Demonstrates high level of adaptability and problem-solving abilities, ready to transition these skills into a new field. Aims to bring a structured and efficient approach to any team or project.
Overview
3
3
years of professional experience
Work History
Hostess
North Italia
12.2024 - Current
- Answers customer questions about hours, seating, and menu information.
- Greets customers warmly upon arrival and provides friendly and warm presence throughout the dining experience.
- Demonstrates strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Takes reservations and to-go orders by phone, answers customer questions, and informs accurate wait times.
Host/Assistant Food Runner
Diego Pops
08.2024 - 12.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided guests with a fun experience in the heart of Old Town Scottsdale.
Fine Dining Hostess
Arrowhead Grill
06.2023 - 08.2023
- Greeted guests upon arrival, insuring a welcoming experience.
- Coordinated large group bookings, expertly juggling multiple tables to accommodate special requests.
- Assisted in planning private events at the restaurant, ensuring flawless execution from setup to breakdown.
- Provided personalized recommendations on menu items, enhancing guest satisfaction and generating positive feedback.
Shift Lead
Lifetime Fitness Cafe
01.2022 - 08.2022
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Upheld company standards and compliance requirements for operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Hostess/Togo
Twisted Italian
10.2021 - 02.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
Business
Arizona State University
Tempe, AZHigh School Diploma -
Sunrise Mountain High School
Peoria, AZ05.2022
Skills
- Guest Service
- Positive Attitude
- Verbal and Written Communication
- Team Collaboration and Leadership
- Problem-Solving
- People Person
- Outgoing
Timeline
Hostess
North Italia
12.2024 - Current
Host/Assistant Food Runner
Diego Pops
08.2024 - 12.2024
Fine Dining Hostess
Arrowhead Grill
06.2023 - 08.2023
Shift Lead
Lifetime Fitness Cafe
01.2022 - 08.2022
Hostess/Togo
Twisted Italian
10.2021 - 02.2022
Business
Arizona State University
High School Diploma -
Sunrise Mountain High School
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