Tatum Raetz
Surprise
Summary
Dedicated professional with proven skills in customer service and organization. Experienced in managing reservations and creating a welcoming atmosphere. Ready to enhance guest experiences and streamline operations in a fast-paced environment. Efficient hostess and cashier with strong communication and attention to detail. Expertise in coordinating seating arrangements and assisting servers to meet guest needs. Committed to fostering teamwork that leads to enhanced customer satisfaction and smooth restaurant operations. Dynamic hostess with a focus on problem-solving and team collaboration. Known for creating a welcoming environment and effectively managing guest inquiries. Eager to leverage experience to drive operational success and elevate the dining experience.
Overview
2
2
years of professional experience
Work History
Hostess/Cashier
Dillion Bayou
Peoria
04.2023 - Current
- Greeted and welcomed guests with warmth and professionalism.
- Managed reservation systems to coordinate seating arrangements efficiently.
- Assisted servers by communicating guest preferences and special requests.
- Maintained cleanliness and organization of waiting area for guest comfort.
- Provided menus and informed guests about daily specials and promotions.
- Addressed guest inquiries and resolved issues promptly to enhance experience.
- Trained new host staff on procedures, policies, and customer service standards.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted servers in bussing tables when needed during busy periods.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash payments and reconciled daily transactions accurately.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
High School Diploma -
Sandra De O'Connor High School
Phoenix, AZ05-2025
Skills
- Customer service
- Team collaboration
- Reservation management
- Cash handling
- Conflict resolution
- Training new staff
Timeline
Hostess/Cashier
Dillion Bayou
04.2023 - Current
High School Diploma -
Sandra De O'Connor High School