TAY PAGANO
Phoenix
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Tanning Consultant
Celebrity Tanning
Tempe
2025.03 - Current
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Advised clients on the best sunless tanning methods available in the salon.
- Ensured compliance with state and local tanning regulations and guidelines.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
Nanny
Family
Mesa
2024.08 - 2025.04
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Kids Coach
KTR Family Action Sports Center
Mesa
2023.07 - 2024.09
- Monitored and evaluated athlete's performance, providing constructive feedback and personalized coaching.
- Facilitated community service initiatives and team-building activities to promote sportsmanship.
- Conducted exercising drills to improve flexibility, stamina and strength of each player.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
Restaurant Hostess
Vitos Italian Restaurant
Mesa
2021.12 - 2022.09
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Red Mountain High
Mesa, AZ05.2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Greeting guests
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Childcare
- Sales techniques
- Team building
- Time management
- Communication
Timeline
Tanning Consultant
Celebrity Tanning
2025.03 - Current
Nanny
Family
2024.08 - 2025.04
Kids Coach
KTR Family Action Sports Center
2023.07 - 2024.09
Restaurant Hostess
Vitos Italian Restaurant
2021.12 - 2022.09
High School Diploma -
Red Mountain High