Tayler McEntire
Chandler,AZ
Summary
Experienced senior payroll consultant with over six years of expertise in auditing payroll data, managing executive compensation, and processing W2s. Skilled in ADP SmartCompliance and has extensive knowledge of Workday. Known for cultivating lasting relationships, resolving issues quickly, and conducting HRIT testing. A highly communicative and action-oriented professional dedicated to delivering exceptional payroll services.
Overview
10
10
years of professional experience
Work History
Global Payroll Consultant - Workday
Northern Trust
09.2021 - Current
- Workday Implementation from PeopleSoft
- Runs semimonthly payroll for ~10,000 employees
- Handled employee taxes and garnishments with ADP SmartCompliance
- Global payroll, expats and Canada, director/executive expense reimbursements, COLAs, employee stock options, integrations, and shadow payrolls for non-US companies
- General Ledger reconciliation and HRIS experience
- Created new company process maps and documentation for Workday systems, created custom Workday reports
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Payroll Analyst
American Airlines
02.2018 - 09.2021
- SAP Implementation from Oracle
- Process and audit pay for ~10,000 flight attendants on a biweekly basis with focus on accuracy
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
Social Media Specialist
American Airlines
07.2016 - 02.2018
- Responsible for working with high-profile Concierge Key and Executive customers in resolving claims and prominent complaints on behalf of the company, approx 30 claims daily
- Part of a small team of ten selected for this position due to my performance and evaluations within Customer Relations
- Developed social media calendar, which included scheduling email outreach, social media posts, marketing campaigns, and website updates.
Customer Relations Lead
American Airlines
06.2015 - 07.2016
- Training, counseling of new hires and associates. Provided weekly coaching and quarterly performance reviews, managed quality control
- In charge of individuals and small teams of ten, customized training direction as needed, handled escalations from high value customers
- Delivered superior customer service to strengthen relationships and drive future business revenue.
Education
Associate of Science - Statistics
Mesa Community College
Mesa, AZ05-2014
Skills
- Workday Implementation
- Workday transaction processing and custom reports
- Microsoft Office
- Salesforce Data Model M
- PeopleSoft/Oracle
- Multi-state and global payroll, HR experience
- Garnishment processing, ADP Tax Services
- Executive compensation
- Optimistic, cheerful, team-motivated
- Adaptable, enthusiastic problem-solver
- Strong leadership and communication skills
Timeline
Global Payroll Consultant - Workday
Northern Trust
09.2021 - Current
Payroll Analyst
American Airlines
02.2018 - 09.2021
Social Media Specialist
American Airlines
07.2016 - 02.2018
Customer Relations Lead
American Airlines
06.2015 - 07.2016
Associate of Science - Statistics
Mesa Community College
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