Taylor Arellano
Green Valley
Summary
Dynamic Flight Attendant with over six years of experience in customer service and team leadership, dedicated to enhancing customer safety and comfort. Proven expertise in interpersonal communications and time management fosters a positive environment, even in high-pressure situations. Committed to delivering exceptional service, developing strong relationships, and resolving conflicts effectively. Skilled in multitasking and problem-solving, ensuring a seamless and enjoyable experience for all. Embraces challenges and consistently strives to exceed expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Care Representative
TEKsystems
10.2025 - Current
- Helped large volume (50+) of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Navigated multiple computer systems and applications to find information.
- Identified and resolved discrepancies and errors in customer accounts.
Flight Attendant
Skywest
10.2024 - 08.2025
- High-energy, reliable and safety-conscious
- Committed to ensuring the safety, security and comfort of passengers and crew through service excellence, emergency preparedness and FAR compliance
- Consistently deliver a safe, enjoyable and reliable flying experience
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Barista / Shift Supervisor
Starbucks
10.2019 - 10.2024
- Was able to learn how important building a community with customers and other partners is.
- Helped in learning how to multitask better, while still being efficient.
- Was in charge of opening and closing the store while being in charge of baristas on schedule.
- Has cash management experience from doing tips and money orders and closing tills.
- Has many experiences in training baristas and running breaks and following a set schedule.
Education
High School Diploma -
Cienega High School
Vail, AZ04-2019
Skills
- Time Management
- Positive Attitude
- Conflict Resolution
- Customer Service Excellence
- Integrity
- Interpersonal Communication
- Customer relationship management
- Punctuality and reliability
- Time management
- Multitasking and organization
Certification
- Food Safety Certificate
- FAA Certified
Timeline
Customer Care Representative
TEKsystems
10.2025 - Current
Flight Attendant
Skywest
10.2024 - 08.2025
Barista / Shift Supervisor
Starbucks
10.2019 - 10.2024
High School Diploma -
Cienega High School