Taylor Boyle
Tempe
Summary
Dynamic retail professional at Kendra Scott, enhancing sales through expert cross-selling and upselling. Skilled in fashion trend awareness and exceptional customer service, I excel in creating engaging shopping environments and fostering team success. Demonstrated leadership in mentoring staff and driving store efficiency as well as my adaptable and customer-focused approach.
Overview
5
5
years of professional experience
Work History
Stylist Sales Associate
Kendra Scott
06.2024 - Current
- Enhanced store sales by skillfully cross selling and upselling related products to clients based on their needs and preferences.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Managed inventory effectively, maintaining an organized stockroom, which led to improved efficiency during busy periods.
- Managed efficient cash register operations.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
Keyholder Manager
Altar'd State
09.2022 - 05.2024
- Accepted and processed customer returns.
- Organized staff meetings regularly to discuss goals, progress updates, challenges faced during work hours.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
- Managed daily operations efficiently, including opening and closing procedures, cash handling.
- Opened inventory boxes and restocked shelves.
- Mentored junior employees by sharing knowledge about best practices in retail management.
- Contributed to creating a diverse workforce by promoting an inclusive work culture and supporting employees from various backgrounds.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Educated staff on strategies for handling difficult customers and challenging situations.
Receptionist
Polish Me Pretty
06.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Birthday Party Host
Skateland
01.2020 - 02.2021
- Ensured a memorable event for clients by creating personalized and themed party environments.
- Enhanced guest experiences by organizing and executing engaging birthday party activities.
- Maintained high standards of cleanliness and safety within the party area, contributing to positive client reviews and recommendations.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Education
Bachelor of Science - Criminal Justice
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Corona Del Sol
Tempe, AZ05-2021
Skills
- Store maintenance
- Fashion knowledge
- Fashion trend awareness
- Brand representation
- Team cooperation
- Friendly and helpful
- Organization
- Customer service
- Sales floor organization
- Adaptable and flexible
- Team leadership
- Engaging with diverse customers
Timeline
Stylist Sales Associate
Kendra Scott
06.2024 - Current
Keyholder Manager
Altar'd State
09.2022 - 05.2024
Receptionist
Polish Me Pretty
06.2021 - 04.2022
Birthday Party Host
Skateland
01.2020 - 02.2021
Bachelor of Science - Criminal Justice
Arizona State University
High School Diploma -
Corona Del Sol
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