Taylor Carmichael
Scottsdale
Summary
Driven and results-oriented professional with a proven track record in sales, including top-tier performance as a top producer in life insurance. Experienced in lead generation, client relationship building, and achieving sales targets. Seeking new opportunities in medical-related sales or general sales roles to apply my skills in a dynamic and growth-oriented environment.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Life Insurance Broker
Self-Employed
Remote
03.2024 - Current
- Obtained Health and Life Insurance licenses in 20+ states, establishing a wide reach to help clients secure financial security.
- Became a top producer on the team, generating over $140K in issue-paid premium in just 8 months during 2024.
- Maintained an outstanding persistency rating of 95.36%, ensuring high client retention and long-term business success.
- Cold-called prospective clients and dialed warm leads to build a robust client base and expand business opportunities.
- Advised clients on life insurance options, helping them select plans that best fit their needs and financial goals.
- Utilized excellent communication and sales skills to build lasting relationships with clients and close high-value sales.
- Provided ongoing support and policy updates, ensuring client satisfaction and maintaining long-term client relationships.
Server & Bartender
Evening Entertainment Group
Scottsdale, AZ
03.2022 - 03.2024
- Provided excellent customer service, ensuring a welcoming atmosphere and meeting guests' needs during their dining and entertainment experience.
- Managed orders, prepared drinks, and served food and beverages to customers in a fast-paced environment.
- Handled cash, processed payments, and maintained accuracy in transactions.
- Collaborated with team members to ensure smooth operations, assisting in event coordination and special requests.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Implemented upselling techniques, contributing to increased sales revenue through enhanced service interactions.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Patient Care Technician
St. Louis Children's Hospital
St. Louis, MO
06.2020 - 10.2021
- Provided direct patient care on both the Renal and Endocrinology floor and later on the Inpatient Surgery and Trauma floor.
- Assisted with daily activities, vital signs monitoring, and post-operative care, supporting patients during recovery and treatments.
- Collaborated with the nursing team and interdisciplinary staff to create patient care plans and deliver high-quality care.
- Supported pediatric patients through medical procedures and trauma recovery, offering comfort and emotional support.
- Communicated with families and patients, providing updates and ensuring a safe and supportive environment for care.
- Assisted in emergency situations and participated in critical procedures, ensuring patient safety and comfort.
- Supported mobility and rehabilitation efforts for post-surgery patients, aiding in their recovery and independence.
Education
St. Louis Community College
St. Louis, MO01.2020
High School Diploma - undefined
Lutheran South High School
St. Louis, MO01.2019
Skills
- CRM Systems (eg, Salesforce, HubSpot)
- Patient Care & Medical Terminology
- Hospitality service expertise
- Professional appearance
- Safe food handling
- Menu memorization
- Communication
- Customer Service
- Time Management
- Empathy & Compassion
- Problem-Solving
- Teamwork
- Attention to Detail
- Goal-oriented mindset
- Strong negotiation
- Building relationships
LANGUAGES
English
AWARDS
High Five Award – St. Louis Children's Hospital Recognized three times for exceptional empathy and compassion with pediatric patients., Top 100 Sales Rank – Life Insurance Sales Agency Ranked #66 in the Top 100 for issue-paid business in 2024, demonstrating outstanding performance in sales.
Timeline
Life Insurance Broker
Self-Employed
03.2024 - Current
Server & Bartender
Evening Entertainment Group
03.2022 - 03.2024
Patient Care Technician
St. Louis Children's Hospital
06.2020 - 10.2021
High School Diploma - undefined
Lutheran South High School
St. Louis Community College