Dynamic professional with a proven track record at Gene Juarez Salons & Spas, excelling in customer service and sales analysis. Recognized for enhancing guest experiences and implementing effective strategies that improved operational efficiency. A natural leader, adept at problem-solving and fostering team collaboration to drive business growth.
Overview
6
6
years of professional experience
Work History
Assistant Salon Manager
Gene Juarez Salons & Spas
Puyallup
03.2023 - Current
Skills fulfilled in this role include; accountability, natural leader, organization, eye for detail, active listening, coachability, adaptability, time management, identify opportunities for improvement, multi-tasking, self-direction.
Day-to-day responsibilities include; goal setting for support staff, coaching professional verbiage, establishing a reputable guest experience, problem solving negative feedback, analyze business analytic concepts/values.
Beyond my role requirements I've; coordinated and executed successful events for clients/staff, constructed new tasks/expectations for a healthier work environment, reformed my position with more responsibilities than seen before.
Cashier Supervisor
Marshalls
Bonney Lake
06.2022 - 03.2023
Implemented strategies for reducing shrinkage due to theft, fraud, or error.
Analyzed sales data to identify trends and opportunities for growth.
Analyzed daily sales reports to identify any discrepancies or errors in order entry or payment processing.
Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
Shipment Lead
Victoria Secret
Boise
10.2019 - 01.2022
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed household errands and other essential duties.
Education
Bachelor of Science - Psychology
Boise State University
Boise, ID
12-2021
Bachelor of Science - Sociology
Boise State University
Boise, ID
12-2021
Associate of Arts - General Studies
Pierce College
Puyallup, WA
06-2019
Skills
Customer service
Sales analysis
Problem solving
Communication skills
Adaptable leadership
Business development
Accomplishments
Graduated from the Bachelors program with a 3.55 cumulative GPA