Taylor Enriquez

Tempe

Summary

Energetic and compassionate marketing student with experience in customer service, swim instruction, front desk support, and fast-paced guest experiences. Skilled at connecting with people, staying composed under pressure, multitasking, and solving challenges with a positive attitude.

Overview

years of professional experience

Work History

Swim Instructor / Front Desk Assistant

Hubbard Family Swim School

01.2025 - Current

Teach swim instruction to students across different ages and skill levels in a safe, supportive environment.
Assess student skill levels at the beginning of each session to support proper class placement and growth.
Check in students and parents at the front desk, answer questions, and help maintain an organized customer experience.
Communicate clearly with parents, students, and team members while balancing in-water and front desk responsibilities.

Escape Room Game Runner / Front Desk Assistant

Escape Room 101

06.2024 - 01.2025

Delivered outstanding customer service, enhancing guest experience and ensuring memorable visits.
Explained rules, guided groups through games, and monitored progress to maintain engagement and enjoyment.
Maintained composure in high-pressure situations, effectively resolving challenges to ensure smooth game operations.
Assisted customers at the front desk with check-ins, questions, and general support when not running games.

Education

Bachelor of Science - Marketing

Arizona State University - W. P. Carey School of Business

Tempe, AZ

05-2029

High School Diploma - undefined

North Phoenix Prep

Phoenix, AZ

05-2025

Skills

Safety training
Attention to Detail
Customer Service
Verbal Communication

Multitasking
Problem Solving

Interests

Marketing, business, customer experience, entrepreneurship, finance, creative digital content

Timeline