Professional Summary
Overview
Work History
Education
Skills
Timeline

Taylor Epstein

Department of Child Safety
Phoenix,STATE_US
11
years of professional experience
Family services professional supporting the Family Support Specialist role through client communication, resource coordination, and relationship building with at-risk families. Partners with multidisciplinary teams to create comprehensive care plans, reinforce service access, and track follow-up needs. Brings experience in crisis intervention, community outreach, and connecting families to the right supports.

Work History

DCS ICWA Specialist

2 Years 8 Months
Department of Child Safety | 02.2024 - Current
  • Track 5-10 case updates monthly to maintain compliance with regulatory standards and documentation accuracy.
  • Review 5-10 child safety assessments weekly to identify service gaps and prioritize timely support.
  • Collaborate with multidisciplinary teams to develop comprehensive care plans that address child safety needs.
  • Facilitate staff training on child protection policies and procedures to strengthen consistent case handling.
  • Support crisis intervention efforts for at-risk children and families by coordinating rapid, stable responses.
  • Evaluate reports and documentation for accuracy and completeness before case decisions and reviews.
  • Promote community outreach initiatives that raise awareness of child safety resources and support options.

Registered Behavior Technician

1 Year 1 Month
Action Behavior Centers | 01.2023 - 02.2024
  • Implemented individualized behavior intervention plans to improve client outcomes.
  • Collaborated with interdisciplinary teams to assess and document client progress.
  • Conducted direct therapy sessions, employing evidence-based techniques and strategies.
  • Monitored and recorded behavioral data to track trends and inform treatment adjustments.
  • Facilitated communication between clients, families, and team members to enhance service delivery.

Bartender

3 Years 5 Months
Dominic's Tavern | 01.2019 - 06.2022
  • Managed high-volume bar operations, ensuring efficient service during peak hours.
  • Trained and mentored junior bartenders on cocktail preparation and customer engagement techniques.
  • Developed innovative drink menus that enhanced customer satisfaction and increased repeat business.
  • Collaborated with kitchen staff to create seamless service experiences for patrons.
  • Utilized POS systems for accurate order processing and payment handling, improving transaction efficiency.
  • Established strong relationships with regular customers, fostering loyalty and enhancing overall atmosphere.

Bartender/Server

4 Years 5 Months
Grand Central Taproom | 01.2016 - 06.2020
  • Greeted guests promptly and guided them through menu options, specials, and drink selections.
  • Prepared beverages and served food orders with attention to presentation, timing, and accuracy.
  • Managed multiple tables at once while balancing drink refills, order updates, and guest questions.
  • Maintained a clean service area by resetting tables, restocking supplies, and organizing bar tools.

Education

Master of Science - Forensic Psychology

Grand Canyon University | Phoenix, AZ | 05-2024
  • Relevant Coursework: Psychology & Law

Bachelor of Science - Psychology

Kutztown University of Pennsylvania | Kutztown, PA | 12-2019

Skills

Child safety assessments
Risk assessment
Child welfare investigations
Mandated reporting
Care plan development
Case monitoring compliance
Client progress documentation
Service coordination
Multidisciplinary collaboration
Crisis de-escalation
Family advocacy
Behavioral support planning
Child welfare case management
Home visit preparation
Court report preparation
Permanency planning
Family reunification planning
Trauma-informed care
Juvenile dependency procedures
Safety planning
Service referral coordination
Community resource navigation
Documentation review

Timeline

DCS ICWA Specialist

Department of Child Safety
02.2024 - CurrentRead More

Registered Behavior Technician

Action Behavior Centers
01.2023 - 02.2024Read More

Bartender

Dominic's Tavern
01.2019 - 06.2022Read More

Bartender/Server

Grand Central Taproom
01.2016 - 06.2020Read More

Kutztown University of Pennsylvania

Bachelor of Science from Psychology
Read More

Grand Canyon University

Master of Science from Forensic Psychology
Read More
Taylor Epstein