Taylor Hardman
Glendale
Summary
Ambitious Certified Nursing Assistant with extensive patient care experience and strong observational and evaluation skills. Proven ability to build strong patient rapport, deliver quality care, and provide patient education. Reliable Medical Billing professional with exceptional data entry and customer service skills.
Overview
1
1
Certification
Work History
Certified Nursing Assistant
Intermountain Healthcare
- Provided comprehensive personal care services, including bathing, grooming, dressing, and feeding, while ensuring patient dignity and comfort.
- Monitored and recorded vital signs, fluid intake/output, and patient status, and maintained a clean, safe environment by sanitizing surfaces and changing linens.
- Enhanced patient safety and comfort by responding to call lights, adjusting equipment, implementing fall prevention measures, and supporting oral and personal hygiene.
- Improved team efficiency through prompt communication of patient condition changes, accurate documentation, and regular rounds, while caring for 20+ long-term residents.
Certified Nursing Assistant
Family Tree Of Morgan
- Provided comprehensive patient care by responding to call lights, adjusting equipment, assisting with personal hygiene, feeding, and documenting vital signs and observations.
- Utilized therapeutic communication to build positive relationships with patients, addressing needs related to various diagnoses and facilitating their comfort and safety.
- Maintained hygiene standards in patient areas, prepared consultation rooms, and managed emergency and routine situations while keeping records up-to-date.
- Assisted with activities of daily living, including mobility, self-feeding, range of motion exercises, and followed licensed nurses' directions for medication and treatments.
Billing Specialist
Aspen Ridge Medical
- Managed insurance claims by resolving denials, posting payments, and refiling rejected claims, ensuring accurate and timely submission.
- Communicated extensively with insurance providers and other departments to resolve billing issues and enhance revenue collection.
- Reviewed patients' insurance coverage, deductibles, and remaining balances, while providing exceptional customer service to patients and representatives.
- Reduced billing errors through meticulous record review and accurate coding, and reprocessed over 400 denied claims for payment
Education
Associate of Science - General Studies
Weber State University
Ogden, UT12.2023
CNA Certificate - Certified Nursing Assistant
Davis Technical College
12.2022
Skills
- Expert in feeding assistance and supporting personal needs, including grooming, bathing, and wound care
- Skilled in medication assistance and understanding mobility needs
- Provides family support and comprehensive direct patient care
- Manages medical records with attention to HIPAA compliance
- Proficient in payment posting, claim submission, insurance verification, and patient billing
- Reliable team player with a strong commitment to supporting patient and family needs
Certification
- CNA - Certified Nurse Assistant
- Red Cross- Emergency Medical Responder with Basic Life Support and Emergency Oxygen
- American Heart Association- Basic Life Support
- Utah Food Handlers
Timeline
Certified Nursing Assistant
Intermountain Healthcare
Certified Nursing Assistant
Family Tree Of Morgan
Billing Specialist
Aspen Ridge Medical
Associate of Science - General Studies
Weber State University
CNA Certificate - Certified Nursing Assistant
Davis Technical College
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