Taylor Loken
Phoenix
Summary
Sales Professional with combined 10+ years of consultive and technical sales, territory management experience and proven record in creating, closing leads and retaining clients from multiple industries and backgrounds. Personal strengths include, excellent time management, ability to attain clients trust and create long lasting professional relationships strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Account Manager
Arizona Materials
12.2023 - Current
- Supported account management team in daily operations and client communications.
- Assisted in preparing account reports using CRM software for tracking client interactions.
- Learned to analyze customer feedback to identify service improvement opportunities.
- Collaborated with cross-functional teams to ensure seamless service delivery to clients.
- Contributed to maintaining accurate client records and documentation in database systems.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Account Manager
Cable Solutions
03.2023 - 12.2023
Pathway Solutions Specialist
Ewing-Foley
07.2021 - 03.2023
- Served as key specialist for cabling pathway portfolio covering Arizona, New Mexico, Colorado, Utah and national data center accounts
- Responsible for achieving and exceeding sales quota YOY in assigned territory
- Held in field technical trainings to certify contractors to install cabling pathways in Data Center, Healthcare and Manufacturing facilities
- Preform detailed sales presentations for engineering firms, contractors, distributors and end users to drive full portfolio specifications in future projects
- Collaborate with manufacturers and sales team to improve education and sales opportunities internally
- Manged multiple national accounts in the data center space training contractors, protecting specifications and driving higher sales
Director of Business Development
C2- Conceptual Connectivity
01.2020 - 07.2021
- Represented and sold products from multiple manufacturers in the IT, data communication and audio-visual space.
- Developed and improved relationships with contractors, distribution partners, developers, commercial real estate brokers and end users to grow sales within our product portfolio.
- Drove new business to our partners through cold calling, research and learning timelines to projects to create a profitable outcome for all parties.
- Managed distribution programs through both national and local incentives from multiple manufacturers
- Collaborated with RVP’s, TSM’s, and product managers to provide or add to a bill of material multiple lines of products to create a more optimal and profitable opportunity.
- Worked with key decision makers to improve spec position and used a consultative sales approach to flip competitors spec with the end user.
- Managed and updated internal pipeline to submit to manufacturers in a timely matter.
Associate Territory Manager
Conmed
01.2019 - 01.2020
- Learned a diverse product line, anatomy, disorders and stayed up to date on competitors products to effectively consult physicians, techs, nurses and key decision makers.
- Responsible for maintaining and growing business with current accounts and creating new opportunities through cold calling and leads from Territory Manager.
- Achieved territory sales growth of 10% YOY.
- Upheld a high level of professionalism in operating room environment assisting physicians and staff to achieve successful clinical outcome for patient.
- Managed Salesforce to track sales process and properly forecast for the Area Director daily
- Trained clinical staff on the features and benefits of a diverse product line as well in serviced proper application of devices for patient safety and successful outcome
- Assisted territory manager when needed, meeting with high grossing accounts, assisting with sales reports and training staff on advanced therapeutic devices
- Ongoing sales training through regional and national training seminars and communication with top preforming associates throughout the country
- Qualified leads and built relationships with Physicians, medical staff and key decision makers throughout Arizona, New Mexico and El Paso
Director of Instruction
TopGolf
03.2015 - 01.2020
- Developed teaching methods that can be catered to all skill levels and learning types.
- Consistently improving sales by more than 10% YOY maintaining and growing a book of business.
- Achieved corporate, manager and personal sales targets every year.
- Organized events with multiple departments and hosted sales calls with CEO’s, Presidents and other high level executives.
- Managed CRM to keep up to date records on clients and to track areas of success and growth opportunities.
- Timely communication to clients and prospective clients utilizing our technology. (HUDL application, CRM, email, text)
- Developed relationships with walk in guests daily to grow awareness of my product and create leads.
- Ongoing sales training with the Dale Carnegie program and top sales professionals to learn new methods and best practices.
- Completed detailed weekly and periodic sales reports to upper management.
Education
Bachelor of Science - Sociology
Arizona State University
Tempe, AZ08-2025
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Customer relationships
- Sales development
- Relationship building and management
- Account development
- Networking skills
- Territory management
Certification
DCIE
Timeline
Account Manager
Arizona Materials
12.2023 - Current
Account Manager
Cable Solutions
03.2023 - 12.2023
Pathway Solutions Specialist
Ewing-Foley
07.2021 - 03.2023
Director of Business Development
C2- Conceptual Connectivity
01.2020 - 07.2021
Associate Territory Manager
Conmed
01.2019 - 01.2020
Director of Instruction
TopGolf
03.2015 - 01.2020
Bachelor of Science - Sociology
Arizona State University
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