Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Rhodes

Mesa

Summary

After working in the IT industry, I realized it wasn’t the right fit for me—I was stuck in an office all day, with little to do and no real sense of purpose. I've always had a strong passion for cars and enjoy working with my hands, which has sparked my interest in the automotive industry. I’m now looking to make a meaningful career change, and I believe an apprenticeship is the best way to start. It will give me the opportunity to gain hands-on experience, learn from skilled professionals, and build a solid foundation in the field.

Overview

4
4
years of professional experience

Work History

Certified Trainer

Cafe Rio Mexican Grill
San Tan
07.2021 - 07.2022
  • Documented attendance, participation, and progress
  • Adhered to class plan and deadline-oriented training schedule.
  • Planned and implemented courses of instruction accounting for individual strengths and final objectives.

IT Intern

Wells Fargo
Mesa
08.2023 - 08.2024
  • Configured Hardware devices and softwares to set up work stations for employees.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified, and repaired software and hardware to resolve technical issues
  • Managed individuals' expectations of support and technology functionality in order to provide a user experience.
  • Provided Tier 1 IT support to non-technical users through support services like Google Slides, Docs, etc.
  • Performed tests of functionality, security, and performance of different workstations and devices.

Delivery Driver

Dominos Pizza Inc.
Mesa
11.2024 - Current
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.

Education

Comptia A+ And CCNA Certification - Information Technology

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
01-2023

ASE Certification - Automotive/Diesel

Universal Technical Institute
Avondale, AZ

Skills

  • Employee training
  • Course planning
  • Attendance tracking
  • Technical troubleshooting
  • Hardware configuration
  • Software installation
  • Inventory management
  • Problem solving
  • Team collaboration
  • Effective communication
  • Soft skills training
  • Self-Motivated

Timeline

Delivery Driver

Dominos Pizza Inc.
11.2024 - Current

IT Intern

Wells Fargo
08.2023 - 08.2024

Certified Trainer

Cafe Rio Mexican Grill
07.2021 - 07.2022

Comptia A+ And CCNA Certification - Information Technology

Maricopa Community Colleges, Mesa Community College

ASE Certification - Automotive/Diesel

Universal Technical Institute
Taylor Rhodes