Taylor Trofholz
Glendale
Summary
Motivated and dependable biology student with a concentration in Pre-Veterinary Medicine, offering hands-on experience in leadership, instruction, and customer service. Skilled in communication, organization, and team collaboration. Certified in First Aid, CPR, Bloodborne Pathogens, and Food Safety. Passionate about animal care, science, and contributing to the veterinary and healthcare fields. Offering compassionate demeanor and strong organizational abilities, eager to learn and thrive in veterinary setting. Brings foundational understanding of animal care principles, coupled with skills in customer service and multitasking. Ready to use and develop communication and technical skills in Veterinary Assistant role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess/Barista
Adobe Bar & Grille, Arizona Biltmore Golf Club
Phoenix, AZ
01.2026 - 05.2026
- Greet and welcome guests at the door upon arrival.
- Assign tables to servers fairly and efficiently.
- Schedule reservations, seat walk-ins, and cancellation requests.
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient flow of service.
- Managed over 50 reservations and waitlists a day, optimizing seating arrangements to enhance guest experience.
Concessions Associate
Lumen Field
Seattle, WA
08.2023 - 08.2025
- Served customers efficiently during high-volume sporting and entertainment events.
- Prepare and handle food and beverages following strict safety and sanitation standards.
- Operate cash registers and manage transactions accurately.
- Managed daily concessions operations, ensuring compliance with health and safety standards.
- Trained and mentored 5 new associates on service protocols and cash handling procedures.
Caterer
Ivar's Sports and Entertainment, Cheney Stadium
Tacoma, WA
08.2023 - 08.2025
- Prepare and serve fresh food efficiently and safely in high-volume settings.
- Deliver catered meals punctually while maintaining quality standards.
- Represent the company positively through professional and friendly service.
- Coordinated catering services for large events, ensuring timely food preparation and delivery.
- Managed inventory levels for supplies, optimizing procurement processes to reduce waste by over 30%.
Swim Instructor
YMCA of Pierce and Kitsap Counties
Tacoma, WA
02.2023 - 08.2025
- Teach swimming techniques and water safety to students of all ages.
- Lead and train new employees on instructional methods and safety guidelines.
- Communicate clearly and respectfully with parents, students, and supervisors.
- Developed individualized swim lesson plans to accommodate varying skill levels and learning styles.
- Instructed over 100 groups and private swim classes, focusing on water safety and skill progression.
Counter Clerk
Murray's Shaved Ice
Tacoma, WA
06.2022 - 09.2022
- Delivered excellent customer service in a fast-paced environment.
- Maintained a clean and sanitary workspace in compliance with health standards.
- Handled money accurately and restocked supplies efficiently.
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated 2 point-of-sale systems accurately, processing transactions with efficiency.
Education
Bachelor of Science - Pre Veterinary Medicine
Grand Canyon University
Phoenix, AZ06.2028
Associate Degree - Certified Medical Assistant / Phlebotomy
Bates Technical College / High School
Tacoma, WA06.2025
Skills
- Phone etiquette
- Payment processing
- Hospitality and accommodation
- Positive and professional
- Active listening and communication
- Medication & immunization administration
- Sample & specimen collection
- Appointment scheduling
- Animal behavior & handling
- Laboratory procedures & testing
- Prescription filling
- Wound care
- Medical terminology
- Patient Check-ins
- Equipment preparation
- Patient care plans & billing
Certification
- Certified Medical Assistant
- Certified Phlebotomist
- Certified in Bloodborne Pathogens
- Certified in First Aid / CPR / AED
Timeline
Hostess/Barista
Adobe Bar & Grille, Arizona Biltmore Golf Club
01.2026 - 05.2026
Concessions Associate
Lumen Field
08.2023 - 08.2025
Caterer
Ivar's Sports and Entertainment, Cheney Stadium
08.2023 - 08.2025
Swim Instructor
YMCA of Pierce and Kitsap Counties
02.2023 - 08.2025
Counter Clerk
Murray's Shaved Ice
06.2022 - 09.2022
Bachelor of Science - Pre Veterinary Medicine
Grand Canyon University
Associate Degree - Certified Medical Assistant / Phlebotomy
Bates Technical College / High School