Taylor Whitefield
Lake Havasu City
Summary
Dynamic and engaging professional with a proven track record at Altitude Trampoline Park, excelling in customer service and party scheduling. Demonstrated ability to enhance guest experiences by fostering a fun atmosphere and ensuring safety, alongside effective multitasking and teamwork. Skilled in food service techniques and adept at creating memorable events, consistently achieving high levels of guest satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Party Host
Altitude Trampoline Park
08.2024 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Planned parties according to customer specifications.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Cashier
Altitude Trampoline Park
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Private Nanny
Ashley Felish
05.2022 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Education
High School Diploma -
Grad Solutions
Mesa, AZ05-2024
Skills
- Team player attitude
- Effective multitasking
- Teamwork and collaboration
- Party scheduling
- Customer service
- Food service techniques
- Time management mastery
- Guest service
Certification
Food Handlers Card
Timeline
Party Host
Altitude Trampoline Park
08.2024 - Current
Cashier
Altitude Trampoline Park
08.2024 - Current
Private Nanny
Ashley Felish
05.2022 - Current
Food Handlers Card
High School Diploma -
Grad Solutions
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