TeAnna Carlson
Mesa
Summary
Dynamic and results-driven sales professional with expertise in jewelry at Macy's. Proven track record in boosting sales revenue through exceptional customer service and strategic product recommendations. Strong communication skills combined with product knowledge ensure customer satisfaction and loyalty. Committed to maintaining an inviting store environment while implementing effective loss prevention strategies.
Overview
4
4
years of professional experience
Work History
Jewelry Sales Associate
Macys Department Store
01.2021 - 06.2023
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Sales
Macy's
09.2020 - 06.2023
- Drove increased prospecting efforts alongside sales leadership.
- Enhanced project sales performance by developing and implementing strategic sales plans.
- Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
Cashier
Circle K Gas Station
05.2019 - 11.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Red Mountain High School
Mesa, AZ05.2013
Skills
- Product knowledge expertise
- Strong communication skills
- Exceptional customer service
- Store maintenance
- Loss prevention strategies
- Attention to detail
- Jewelry repair
- Strong communication and interpersonal skills
- Creative thinking
- Building customer loyalty
Accomplishments
Right after probation period (90 days) I got promotion from general sales to jewelry sales associate and ended up getting two rasies starting pay was 15 a hour and ended up with 16.50 a hour when I left
Timeline
Jewelry Sales Associate
Macys Department Store
01.2021 - 06.2023
Sales
Macy's
09.2020 - 06.2023
Cashier
Circle K Gas Station
05.2019 - 11.2019
High School Diploma -
Red Mountain High School
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