Teddi Lopez
Globe
Summary
Dynamic and customer-focused professional with extensive experience at Vida E Cafe, excelling in high-pressure environments. Proven ability in cash handling and exceptional customer service, fostering loyalty through personalized interactions. Adept at multitasking and collaborating with teams to enhance operational efficiency and deliver memorable guest experiences.Hard Working and ready to learn.
Overview
3
3
years of professional experience
Work History
Barista
Vida E Cafe
03.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Bartender
Miami Flatts
10.2024 - 12.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Hollis Cinemas
02.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
911 Dispatcher
Gila County Sheriff's Office
08.2022 - 01.2023
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Dispatched and coordinated emergency services teams according to high-priority calls.
Education
Diploma -
Globe High School
Globe, AZ05.2019
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Adaptive and creative
- Decision-making
- Quality control
- Multitasking and organization
- Clear communication
- Verbal and written communication
- Positive and professional
- Active listening
- Multitasking
- Excellent communication
Timeline
Bartender
Miami Flatts
10.2024 - 12.2025
Barista
Vida E Cafe
03.2023 - Current
Server
Hollis Cinemas
02.2023 - 06.2023
911 Dispatcher
Gila County Sheriff's Office
08.2022 - 01.2023
Diploma -
Globe High School
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