Teneesha Ray
Phoenix
Summary
Dynamic Office Manager with a proven track record at Fuller Life LLC, skilled in crisis intervention and program evaluation. Expert in electronic medical records and fostering client relationships, I excel in enhancing operational efficiency and delivering impactful educational materials. Committed to quality assurance and effective communication, I drive positive outcomes in diverse environments.
Overview
5
5
years of professional experience
Work History
Office Manager
Fuller Life LLC
Phoenix
05.2022 - 01.2025
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
- Created educational materials for staff members related to peer support services.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Maintained accurate records of client progress through use of electronic medical record system.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Educated clients on available community resources that could enhance their quality of life.
- Provided feedback regarding program operations and improvement opportunities.
- Developed positive relationships with clients by providing a safe, supportive environment.
Quality Control Inspector
Ford Motor Company
Chicago
08.2019 - 10.2022
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Reviewed customer complaints and identified potential sources of quality issues.
- Ensured that all products met customer requirements prior to shipment.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Trained new employees on proper use of test equipment and inspection techniques.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Assisted engineering department with design verification tests as needed.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Wrote detailed reports outlining performance, quality and defect rates.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Completed non-destructive tests and conducted continuous inspections.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Quality Inspector
Atkore Steel Mill
Phoenix
01.2022 - 05.2022
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Reviewed customer complaints and identified potential sources of quality issues.
- Ensured that all products met customer requirements prior to shipment.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Trained new employees on proper use of test equipment and inspection techniques.
- Tested finished goods prior to shipment according to established protocols.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Developed corrective action plans based on findings from investigations and audits.
Education
High School Diploma -
Media P Washington
St Louis, MO06-2003
Skills
- Electronic medical records
- Crisis intervention
- Program evaluation
- Client assessment
- Educational material development
- Data management
- Regulatory compliance
- Quality assurance
- Scheduling appointments
- Team collaboration
- Customer service
- Employee training
- Effective communication
- Problem solving
- Budgeting expertise
- Payroll and budgeting
- Report writing
- Payroll processing
- Workforce management
- Customer relations
- Office management
- Data entry
- Data retrieval systems
- Financial reporting
- Project management
- Employee supervision
Timeline
Office Manager
Fuller Life LLC
05.2022 - 01.2025
Quality Inspector
Atkore Steel Mill
01.2022 - 05.2022
Quality Control Inspector
Ford Motor Company
08.2019 - 10.2022
High School Diploma -
Media P Washington
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