Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tera Hanson

Tera Hanson

Tempe

Summary

Dynamic Experience Manager at Ulta with a proven track record in driving sales growth and enhancing customer experiences. Skilled in financial management and team leadership, I excel in strategic planning and problem-solving, fostering a high-performing environment that consistently meets business goals. Passionate about delivering exceptional service and operational excellence.

Overview

6
6
years of professional experience

Work History

Experience Manager

Ulta
10.2023 - Current

An Ulta Beauty Experience Manager leads all aspects of store operations to drive sales and profitability, build a high-performing team, ensure operational excellence, and deliver exceptional guest experiences. Key responsibilities include financial management, strategic planning for sales and payroll, staff recruitment and development, inventory and loss prevention, merchandising, and enforcing company policies. The EM serves as the ultimate guest experience leader for the store, accountable for achieving Ulta Beauty's business goals and upholding its mission and values.

  • Sales & Profitability
  • Team Leadership & Development
  • Operational Excellence
  • Financial Management
  • Guest Experience
  • Policy & Procedure Compliance
  • Strategic Planning
  • Technical Proficiency
  • Financial & Business Acumen


Sales Manager

Ulta
10.2023 - Current

An Ulta Beauty Sales Manager leads the retail team to achieve sales growth by focusing on people, performance, and process.

  • Led sales team to exceed monthly revenue targets through effective training and mentorship.
  • Developed and implemented promotional strategies that enhanced customer engagement and increased store traffic.
  • Analyzed sales data to identify trends, optimizing inventory management and product selection.
  • Collaborated with cross-functional teams to launch new product lines, ensuring alignment with brand objectives.

Business Manager, Bobbi Brown

Nordstrom
02.2020 - 10.2023

As the Business Manager for Bobbi Brown I was responsible for driving brand sales, leading my team of beauty advisors, and ensuring a positive customer experience to achieve sales targets and profitability.

  • Sales Acumen
  • Product Knowledge
  • Promotions & Events
  • Collaboration
  • Leadership & Communication
  • Customer Service
  • Operational skills

Education

Cosmetology License - Cosmetology School

EVIT
Mesa, AZ
11-2000

Skills

  • Problem-Solving
  • Customer Experience Strategy
  • Critical Thinking
  • Flexibility
  • Responsibility
  • Attention to Detail
  • Emotional Intelligence
  • Communication
  • Teamwork
  • Organization

Timeline

Experience Manager

Ulta
10.2023 - Current

Sales Manager

Ulta
10.2023 - Current

Business Manager, Bobbi Brown

Nordstrom
02.2020 - 10.2023

Cosmetology License - Cosmetology School

EVIT
Tera Hanson