Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teralyn Lawrie

Scottsdale

Summary

With a proven track record at multiple companies within various industries, I excel in problem-solving and compassionate care, demonstrating integrity and a keen attention to detail. My experience spans enhancing software quality by reducing defect rates and providing exceptional patient care, showcasing my adaptability and active listening skills to meet diverse client needs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Consultant AI Training - Biology Expertise

Outlier AI
12.2024 - Current
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients

Caretaker

Self Employed
07.2020 - 01.2024
  • Provided compassionate care to patient, assisting with daily tasks such as meal preparation and transportation.
  • Remained alert to problems or health issues of a patient with multiple, complex, and unique diseases and medical needs and competently responded.
  • Maintained a strong relationship with patient, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of patients living quarters
  • Coordinated with healthcare professionals to provide comprehensive care for patient.

Serving Assistant

Nobu
02.2022 - 07.2022
  • Maintained a clean and organized dining area for optimal guest experience.
  • Demonstrated excellent time management skills while balancing multiple responsibilities during peak hours of operation.
  • Utilized knowledge of menu items and ingredients to answer guest inquiries confidently.
  • Served as an advocate for guest satisfaction by attentively listening to complaints or special requests and relaying them to the appropriate personnel for resolution.
  • Optimized seating arrangements for large parties or special events in accordance with guest preferences and restaurant capacity limitations.
  • Provided friendly greetings upon customer arrival, creating welcoming environments that encouraged repeat patronage.
  • Ensured compliance with health code regulations through regular cleaning and sanitizing of dining areas, utensils, and equipment.
  • Participated in ongoing training sessions to remain knowledgeable about menu offerings, promotions, and allergen information.

Event Server

The Duce
12.2015 - 05.2018
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.

Software Quality Engineer

Vixxo
05.2017 - 02.2018
  • Collaborated with developers to ensure timely delivery of bug-free software products.
  • Developed test plans, test cases, and test scripts based on business requirements and functional specifications documents.
  • Improved software quality by conducting thorough testing and identifying bugs for timely resolution.
  • Optimized testing processes for greater efficiency by automating repetitive tasks using scripting languages.
  • Reduced defect rate by implementing robust test strategies and rigorous regression testing using AWS
  • Streamlined collaboration among team members with regular status updates during agile development sprints.
  • Participated in post-release support activities to ensure smooth transitions from development to production environments.
  • Developed and executed QA test cases, scripts and procedures for automated software maintenance.
  • Tested software to assess optimal in-project deployment.
  • Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
  • Designed, executed and maintained automated test scripts for in-project deployment.
  • Assessed application patches and updates at development, testing and quality assurance stages.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Kept scripts and test cases updated with current requirements.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Built automated test scripts to handle repetitive software testing work.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Advised developers on problems with databases, performance and other issues.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.

Babysitter

Busy Bees Babysitting
04.2016 - 04.2017
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Prepared healthy, age-appropriate snacks and meals.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.

Education

Bachelor Of Science - Biological Sciences

Arizona State University
Tempe, AZ
12.2020

Minor - Business Administration

Arizona State University
Tempe, AZ
12.2020

Skills

  • Problem-solving
  • Attention to detail
  • Integrity and honesty
  • Customer relationship management
  • Basic life support
  • Patient observation
  • CPR certification
  • Infection prevention
  • Feeding assistance
  • Patient positioning
  • Adaptable
  • Patient services
  • Mobility assistance
  • Emotional support
  • Compassionate care
  • Active listening

Certification

Basic Life Support

Timeline

Consultant AI Training - Biology Expertise

Outlier AI
12.2024 - Current

Serving Assistant

Nobu
02.2022 - 07.2022

Caretaker

Self Employed
07.2020 - 01.2024

Software Quality Engineer

Vixxo
05.2017 - 02.2018

Babysitter

Busy Bees Babysitting
04.2016 - 04.2017

Event Server

The Duce
12.2015 - 05.2018

Bachelor Of Science - Biological Sciences

Arizona State University

Minor - Business Administration

Arizona State University

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Teralyn Lawrie