Teresa Mayes

Phoenix

Summary

Visionary leader with a strong history of guiding organizations to success through strategic planning and management. Expertise in team building, innovation, and operational efficiency to meet business goals. Over 12 years of experience in property and casualty claims, specializing in high-risk liability cases including personal injury, automobile injury, and construction liability.

Overview

years of professional experience

Work History

CEO

Lady Hustle Fastpitch 501(c)3 Non-Profit

Pleasasanton

01.2007 - 10.2024

Spearheaded internal initiatives designed to foster collaboration among staff members.
Managed executive team members to ensure successful execution of projects in a timely manner.
Negotiated contracts with vendors to secure competitive pricing for goods or services.
Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
Maintained open communication channels between departments to maximize efficiency and productivity.
Developed and implemented strategic business plans to increase company profitability.
Recruited, trained, mentored, and managed employees at all levels within the organization.

Senior Claims Adjuster

California Insurance Group

San Jose

01.1996 - 01.2007

Investigated complex property and casualty claims to determine appropriate coverage, liability and damages.
Participated in mediations and arbitrations as necessary in order to ensure equitable outcomes for all parties involved.
Interacted with attorneys representing both insureds and carriers during litigation proceedings.
Negotiated settlements with claimants in order to achieve a fair resolution of claims.
Conducted on-site investigations of losses to verify extent of damage or injury.

Property and Casualty Adjuster

General Adjustment Bureau

San Jose

09.1990 - 06.1996

Negotiated contracts with clients to maximize revenue potential.
Acted as main point of contact in matters relating to client concerns and needs.
De-escalated customer interactions by providing alternative solutions to issues.

Education

Bachelor of Science - Psychology

California State University, Fresno

Fresno, CA

05-1990

Skills

Strategic planning
Contract negotiation
Budget oversight

College Recruiting
Employee Management and Hiring
Customer relations

Affiliations

Property Management and Airbnb design since 2017
Varsity Coach for Division 1 High school from 2007-2024. Took the team to USA Today #1 in the Country
Owned and operated a travel ball organization that has been able to obtain college scholarships for over 200 players.
Worked for 12 years in the insurance industry handling both property and causality claims.

Timeline

CEO