Teresa Mayes
Phoenix
Summary
Visionary leader with a strong history of guiding organizations to success through strategic planning and management. Expertise in team building, innovation, and operational efficiency to meet business goals. Over 12 years of experience in property and casualty claims, specializing in high-risk liability cases including personal injury, automobile injury, and construction liability.
Overview
34
34
years of professional experience
Work History
CEO
Lady Hustle Fastpitch 501(c)3 Non-Profit
Pleasasanton
01.2007 - 10.2024
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Developed and implemented strategic business plans to increase company profitability.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
Senior Claims Adjuster
California Insurance Group
San Jose
01.1996 - 01.2007
- Investigated complex property and casualty claims to determine appropriate coverage, liability and damages.
- Participated in mediations and arbitrations as necessary in order to ensure equitable outcomes for all parties involved.
- Interacted with attorneys representing both insureds and carriers during litigation proceedings.
- Negotiated settlements with claimants in order to achieve a fair resolution of claims.
- Conducted on-site investigations of losses to verify extent of damage or injury.
Property and Casualty Adjuster
General Adjustment Bureau
San Jose
09.1990 - 06.1996
- Negotiated contracts with clients to maximize revenue potential.
- Acted as main point of contact in matters relating to client concerns and needs.
- De-escalated customer interactions by providing alternative solutions to issues.
Education
Bachelor of Science - Psychology
California State University, Fresno
Fresno, CA05-1990
Skills
- Strategic planning
- Contract negotiation
- Budget oversight
- College Recruiting
- Employee Management and Hiring
- Customer relations
Affiliations
- Property Management and Airbnb design since 2017
- Varsity Coach for Division 1 High school from 2007-2024. Took the team to USA Today #1 in the Country
- Owned and operated a travel ball organization that has been able to obtain college scholarships for over 200 players.
- Worked for 12 years in the insurance industry handling both property and causality claims.
Timeline
CEO
Lady Hustle Fastpitch 501(c)3 Non-Profit
01.2007 - 10.2024
Senior Claims Adjuster
California Insurance Group
01.1996 - 01.2007
Property and Casualty Adjuster
General Adjustment Bureau
09.1990 - 06.1996
Bachelor of Science - Psychology
California State University, Fresno
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