Teresa Robles
Student
Tempe,AZ
Summary
Motivated university student with experience in high-pressure public service environments, customer interactions, conflict resolution, youth mentorship, and community service. Multilingual communicator with strong behavioral awareness and investigative curiosity seeking federal service as an FBI Special Agent.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Hostess/Cashier
Vito's Italian
Scottsdale, Arizona
08.2024 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Volunteer
St. Mary's Food Bank
Phoenix, AZ
11.2025 - 12.2025
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Worked in team environment to maintain high levels of productivity.
- Took and followed detailed directions from others.
Volunteer
Hospice of the West
Mesa, AZ
09.2025 - 10.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Provided emotional support and companionship to elderly in community homes.
Youth Program Assistant
Sacred Heart Catholic Church
Lancaster, CA
08.2015 - 08.2018
- Contributed to ongoing program evaluation processes for continuous improvement efforts.
- Organized special events and field trips, contributing to memorable experiences for participants.
- Actively monitored youth behavior, intervening when necessary to maintain a positive atmosphere.
Education
Bachelor of Science - Criminology And Criminal Justice
Arizona State University
Tempe, AZ05-2026
Skills
Behavioral Observation, Investigative Communication, Conflict Resolution, Ethics & Professionalism, Team Operation, Public Safety Awareness, Time Management
Timeline
Volunteer
St. Mary's Food Bank
11.2025 - 12.2025
Volunteer
Hospice of the West
09.2025 - 10.2025
Hostess/Cashier
Vito's Italian
08.2024 - Current
Youth Program Assistant
Sacred Heart Catholic Church
08.2015 - 08.2018
Bachelor of Science - Criminology And Criminal Justice
Arizona State University