Teresa Villarreal
Tucson
Summary
Dedicated and compassionate individual with customer service experience and committed to continuous learning and professional growth. Personable and team player, well-disposed to providing high quality customer service and support to others.
Overview
7
7
years of professional experience
Work History
Concessions Worker
Desert fun foods
Tucson
04.2025 - Current
- Assisted customers in selecting menu items and processing payments.
- Prepared and operated concession stands during community events.
- Restocked merchandise when needed throughout the day.
- Operated and maintained popcorn production equipment.
- Answered customer phone calls regarding orders, product availability, and store information.
- Supported coworkers by stepping in to assist with tasks when additional help was needed.
Team Member
Chipotle
Tucson
12.2019 - 01.2021
- Mentored new hires resulting in stronger staff development and increased productivity.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience.
- Kept work areas clean, organized, and safe.
- Operated cash register for various types of transactions.
Licensing Coordinator
PHP agency
Tucson
05.2020 - 08.2020
- Facilitated effective communication between licensor and licensees, strengthening relationships and enhancing mutual understanding.
- Analyzed legal documents to identify key issues impacting clients.
- increased client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Resolved issues and provided guidance to new licensees, ensuring successful onboarding.
Retail Sales Associate
Ross Dress for Less
Tucson
02.2020 - 05.2020
- Greeted customers warmly to establish a welcoming shopping environment.
- Delivered personalized assistance to enhance customer satisfaction and loyalty.
- Guided customers in product selection and answered inquiries to facilitate informed purchases.
Education
High School Diploma -
Pueblo High School
Tucson, AZ05-2019
Timeline
Concessions Worker
Desert fun foods
04.2025 - Current
Licensing Coordinator
PHP agency
05.2020 - 08.2020
Retail Sales Associate
Ross Dress for Less
02.2020 - 05.2020
Team Member
Chipotle
12.2019 - 01.2021
High School Diploma -
Pueblo High School