TERESHA HARRIS
Phoenix,AZ
Summary
Experienced in cash handling, customer service, and transaction processing within fast-paced retail environments. Utilizing strong communication skills and meticulous attention to detail, prioritizing customer satisfaction and operational efficiency. Proven track record of maintaining accuracy and resolving conflicts seamlessly. Committed to delivering exceptional service and contributing to the success of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Burlington
02.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
CASHIER TEAM LEAD
Dollar Tree
01.2023 - 12.2023
- Trained over 10 new cashiers on operational procedures, policies, and standards
- Refunded customers and returned items for product issues
- Delivered quick, professional, and friendly checkout experience to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Helped restock shelves when necessary to maintain an organized display area
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
Administrative Assistant
Aerotek
02.2017 - 10.2022
- Answered multi-line phone systems, routing calls, and responding to over 100 messages per day.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Education
BACHELOR OF SCIENCE (B.S.) - NURSING
Arizona College of Nursing
Tempe04.2024
HIGH SCHOOL DIPLOMA -
Precision High School
Phoenix06.2014
Skills
- Vital signs monitoring
- Infection control standards
- ADL support
- Restocking supplies
- Monitoring patient conditions
- Certified in CPR/AED
- Companionship and emotional support
- Customer service
- Team collaboration
- Reliability and punctuality
- Order taking
- Attention to detail
Certification
- Basic Life Support (BLS)
- Level 1 Fingerprint Clearance
Timeline
Cashier
Burlington
02.2024 - Current
CASHIER TEAM LEAD
Dollar Tree
01.2023 - 12.2023
Administrative Assistant
Aerotek
02.2017 - 10.2022
- Basic Life Support (BLS)
- Level 1 Fingerprint Clearance
BACHELOR OF SCIENCE (B.S.) - NURSING
Arizona College of Nursing
HIGH SCHOOL DIPLOMA -
Precision High School
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