TERESITA BERDAN
Cave Creek,AZ
Summary
Dedicated caregiver with extensive experience at Ellen Ducharm, skilled in compassionate caregiving and personal hygiene assistance. Proven ability to enhance client satisfaction through effective communication and meticulous documentation. Strong organizational skills and a commitment to maintaining a safe environment, ensuring well-being and dignity for elderly clients.
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Knowledgeable Real Estate Assistant with robust background in supporting real estate operations and enhancing client relations. Successfully managed property listings, coordinated showings, and handled administrative tasks to streamline office efficiency. Demonstrated proficiency in multitasking and communication to ensure smooth transactions and client satisfaction.
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
52
52
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Ellen Ducharm
01.2019 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
- Improved mobility for elderly individuals by assisting with exercises and physical therapy routines.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Conducted regular home safety checks to identify potential hazards ensuring a secure environment for the elderly.
- Implemented cognitive stimulation techniques like puzzles or memory games helping slow down cognitive decline in senior clients.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
- Provided transportation services for clients to attend medical appointments or engage in community activities safely.
- Maintained client confidentiality and adhered to HIPAA regulations while documenting and sharing pertinent information with authorized parties.
- Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
Real Estate Assistant
Filinvest and St. Peter's Plan
01.1986 - 12.2014
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently.
- Assisted clients in home staging and overall preparation for real estate sales.process
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Organized open house events, leading to increased interest and quicker sales.
- Coordinated with photographers and staging professionals to prepare properties for sale, enhancing listing appeal.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Dental Assistant
Smile Dental Clinic
08.2001 - 03.2003
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Quality Control Inspector
Purefoods
02.1993 - 07.1997
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced team collaboration by organizing regular meetings to discuss quality control challenges and solutions.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
- Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
- Performed visual inspections and non-destructive tests where appropriate.
Stockroom Clerk
Rustan's
07.1987 - 03.1989
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Collaborated with team members to achieve efficient stock rotation and maintain product freshness.
- Maximized space utilization within the stockroom while adhering to safety guidelines; creating better accessibility of goods.
- Provided support during peak business hours, ensuring timely fulfillment of customer orders.
- Utilized computerized inventory management systems to maintain real-time updates on stock levels and availability information for sales staff.
- Promoted healthy workplace culture through collaboration, open communication, problem-solving attitude among colleagues.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
Stockroom Clerk
Alex Shoe Company
12.1972 - 01.1973
- Checked numbers manually and used hand-held equipment to locate products.
- Shelved new and returned inventory according to proper storage procedures.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Interpreted and followed verbal instructions and pull sheets.
- Improved stockroom efficiency by implementing an accurate inventory tracking system.
- Managed product inventories and stocked product lines.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
- Followed proper procedures for item receipt, storage and inventory control.
- Stocked designated items on shelves, end caps and displays.
Education
No Degree - Advance in Secretarial And Typing
E.A.R.N Vocational And Rehabilitation
Novaliches, Quezon CIty09-1984
High School Diploma -
President Sergio Osmeña Sr. High School
Tondo, Manila04-1973
Skills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Dementia care
- Time management
- Housekeeping
- Patient care
- First aid and safety
- Client documentation
- Social interaction
- Alzheimer's support
- Basic mathematics
- Nutrition monitoring
- Problem-solving
- Bathing assistance
- Negotiation
- Highly professional
- Strong organizational skills
- Excellent teamwork
- Contract negotiation
- Dental impressions
- Equipment sterilization
- Treatment room setup
- Appointment scheduling
- Team collaboration
- Professionalism and etiquette
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Defect identification
- Inspection documentation
- Inspections and reviews
Certification
Caregiver
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Mandarin
Limited Working
Interests
- Growing herbs, vegetables, or fruits in home gardens
- Sewing
- Music
- Gardening
- Walking
Timeline
Elderly Caregiver
Ellen Ducharm
01.2019 - Current
Dental Assistant
Smile Dental Clinic
08.2001 - 03.2003
Quality Control Inspector
Purefoods
02.1993 - 07.1997
Stockroom Clerk
Rustan's
07.1987 - 03.1989
Real Estate Assistant
Filinvest and St. Peter's Plan
01.1986 - 12.2014
Stockroom Clerk
Alex Shoe Company
12.1972 - 01.1973
No Degree - Advance in Secretarial And Typing
E.A.R.N Vocational And Rehabilitation
High School Diploma -
President Sergio Osmeña Sr. High School
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