Terlan Nuriyev
Baku
Summary
Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment.
Overview
4
4
years of professional experience
Work History
Representative Expert on the Sport Items Sale
online
Baku
09.2021 - 05.2024
- Provided customer service by answering product and service related questions.
- Processed payments using point of sale system software.
- Organized backroom stock including receiving shipments, stocking shelves, inventory control.
- Created displays for merchandise according to company guidelines and standards.
- Performed cashier duties such as ringing up sales accurately and efficiently while providing exceptional customer service.
- Consistently met daily performance goals set by management team members.
- Established positive relationships with customers through effective communication techniques.
- Stocked shelves with new merchandise following company procedures for accurate inventory tracking.
Manager
Spanish Academy
Baku
02.2020 - 06.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Initiated new projects that resulted in increased productivity across all departments.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Organized special events such as conferences or training sessions for employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
Education
BBA - Spanish Language And Literature
Azerbaijan University of Languages
Baku06-2020
High School Diploma -
School Number 233
Baku05-2014
State Administration
Ankara State University
TurkiyeSkills
- Sales Reporting
- Paperwork Processing
- Records Management
- Customer Support
- Telephone reception
- Cross-selling abilities
- Expense Reporting
- Strategic Direction
- Customer Relations
- Lead prospecting
- Product Promotions
- Performance Tracking
- Performance Improvement
- Sales expertise
- Territory Management
- Staff Training
Accomplishments
- I took part in the battles for the liberation of Khojavend, Jabrayil, Hadrut and Fizuli regions. I was awarded to ensure the freedom of our by Supreme Commander-in Chief, Mr. Ilham Aliyev, for ensuring the freedom of in the Khojavend region.
Languages
Turkish
First Language
Russian
Elementary (A2)
A2
English
Elementary (A2)
A2
Spanish
Intermediate (B1)
B1
Timeline
Representative Expert on the Sport Items Sale
online
09.2021 - 05.2024
Manager
Spanish Academy
02.2020 - 06.2020
BBA - Spanish Language And Literature
Azerbaijan University of Languages
High School Diploma -
School Number 233
State Administration
Ankara State University
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