Summary
Work History
Education
Skills
Languages
Timeline
Generic

Terry Latt

Phoenix

Summary

Dynamic and customer-focused, excelled at Q Luv as a Sales Associate in Reptiles, enhancing store visual appeal and fostering customer loyalty through exceptional service. Skilled in cash handling and problem-solving, adept at maintaining composure in high-stress situations. Proven ability to boost customer engagement and teamwork, contributing to a positive shopping environment.

Work History

Sales Associates, Reptiles

Q Luv
07.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Nursing

Arizona State University
Phoenix, AZ

High School Diploma -

Apollo High School
Glendale, AZ
05.2024

Skills

  • Goal oriented
  • Customer engagement
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Time management
  • Customer follow-up
  • Customer assistance
  • Verbal and written communication
  • Shelf stocking
  • Money handling
  • Cash handling
  • Relationship building
  • Flexible schedule
  • Cash register operation
  • Store opening and closing
  • FLUENT IN LANGUAGE
  • Store maintenance
  • Display setup
  • Policy and procedure adherence
  • Trend awareness

Languages

English
Native or Bilingual
Burmese
Native or Bilingual

Timeline

Sales Associates, Reptiles

Q Luv
07.2024 - 08.2024

Nursing

Arizona State University

High School Diploma -

Apollo High School
Terry Latt