Dynamic travel guide and former restaurant manager with strong issue resolution and team leadership skills. Proven ability to enhance visitor experiences and coordinate events effectively.
Overview
6
6
years of professional experience
Work History
Travel Guide
4 Season Travel
01.2025 - Current
Guided groups through diverse travel destinations, enhancing cultural understanding.
Answered questions, pointed out overlooked features, and offered further details about special exhibits to educate visitors.
Resolved any issues that arose during the course of a trip.
Secretary's Assistant
Central Optic
03.2023 - Current
Handled incoming calls, directing inquiries to appropriate personnel efficiently.
Supported inventory management by tracking office supplies and placing orders.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Warehouse Sorter
Second Hand
01.2022 - 04.2022
Operated material handling equipment to transport goods safely.
Inspected items for quality and accuracy before storage or distribution.
Collaborated with team members to streamline sorting processes effectively.
Restaurant Manager
Baghchali Pub & Restaurant
05.2020 - 01.2022
Managed daily operations of busy pub and restaurant environment.
Trained and supervised staff on service standards and operational procedures.
Coordinated special events and promotions to increase customer engagement.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.