Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Thania Ramirez

Glendale

Summary

Dynamic barista with exceptional customer service skills honed at Starbucks, adept at training teams and ensuring quality control. Recognized for attention to detail and problem-solving abilities, I thrive in fast-paced environments while fostering a welcoming atmosphere. Fluent in Spanish, I effectively engage diverse customers, enhancing their experience and satisfaction.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
05.2024 - Current
  • Prepared and served high-quality beverages according to established recipes and standards.
  • Operated espresso machines, grinders, and blenders efficiently to ensure timely customer service.
  • Maintained cleanliness and organization of workstations in compliance with health and safety regulations.
  • Provided exceptional customer service by engaging with customers and addressing their needs promptly.
  • Trained new baristas on beverage preparation techniques and operational procedures for consistency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High School Diploma -

Apollo High School
Glendale, AZ
05.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Team leadership
  • Decision-making
  • Quality control
  • FLUENT IN SPANISH

Languages

Spanish
Native or Bilingual

Timeline

Barista

Starbucks
05.2024 - Current

High School Diploma -

Apollo High School
Thania Ramirez