Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Success Coach
Arizona College of Nursing
Glendale
2023.10 - Current
Organized workshops to enhance student engagement and professional development.
Developed individualized success plans tailored to student needs and goals.
Facilitated communication between students, faculty, and support services.
Monitored student progress and provided constructive feedback regularly.
Conducted one-on-one coaching sessions to address personal and academic issues.
Collaborated with faculty to align coaching strategies with curriculum requirements.
Implemented strategies for improving student retention and satisfaction rates.
Designed activities that encouraged teamwork among peers while developing life skills such as problem solving and conflict resolution.
Developed, implemented and monitored individualized success plans for students.
Utilized data analysis techniques to track student progress over time and inform interventions accordingly.
Organized field trips designed to expose students to different career paths they may pursue after graduation.
Outreach Executive II
Oak Street Health
Phoenix
2023.05 - 2023.09
Handled new patients by entering customers' data and reviewing information.
Maintained positive working relationship with fellow staff and management.
Maximized community outreach, developing customer, public and government rapport to strengthen branding initiatives.
Displayed strong public speaking and communication skills to facilitate high quality guest tours.
Invited Medicare recipients in our facility for a tour and gave them the opportunity to switch.
Organized events out of center and in center events for Seniors to get them engaged.
Input information into CRM and followed up with each patient.
Meet monthly goals of 20 Tour monthly for facility
Coordinated interdepartmental projects to improve operational efficiency and communication.
Implemented new workflows to streamline administrative processes and reduce delays.
EXECUTIVE RECRUITER
VOLT WORKFORCE SOLUTIONS
2019.01 - 2023.01
Identifying future hiring needs and developing job descriptions and specifications
Collaborating with department managers to compile a consistent list of requirements
Attracting suitable candidates through databases, online employment forums, social media, etc
Conducting interviews and sorting through applicants to fill open positions
Assessing applicants' knowledge, skills, and experience to best suit open positions
Completing paperwork for new hires
Promoting the company's reputation and attractiveness as a good employment opportunity
Internship programs
Keeping up to date on current employment legislation and regulations and enforcing them within the company
Providing recruitment reports to Market Leader
Using all forms of social media for recruiting such as LinkedIn, Bullhorn, and many outlets for prospects
Meeting monthly goals with 15 interviews a week and 5 monthly TCTM’S a month.
SR. ADVISOR
ULTIMATE MEDICAL ACADEMY
2015.08 - 2019.02
HYBRID)
Outbound + Inbound Calling very high-volume cold calls 150+ daily
Enrolled the student and
collect the 5 essential documents
Appointed and maintained continual contact with the student
until the end of drop/add week
Assisted the team Financial Aid Officer in the collection of
financial aid documents that may be required for verification
Achieved performance standards as
set by Admissions management Know, maintain, adhere to, and comply with all applicable
corporate, state, and federal policies for Admissions
Ensured tasks required to enroll students in
Ultimate Medical Academy are carried out Act ethically and with integrity that is above reproach
Ensured qualitative and quantitative objectives are achieved throughout the Admissions Process
Ensured adequate knowledge of programs offered and take responsibility for keeping current with
program changes as well as new programs offered Maintain and achieve daily, weekly, and
monthly metrics.
STORE MANAGER
BROOKS BROTHERS
2013.01 - 2015.07
Supervise, train, and assist employees like Sales Representatives and Retail Store Clerks in
customer service, store maintenance and product promotions
Develop and maintain a schedule for
employees and promotions centered on holiday sales and other cycles
Seek ways to better
promote the store, the product line and service within the store
Maintain proper inventory levels,
ensure stocking, implement purchasing plans and maintain contact with suppliers to ensure
maximum efficiency in meeting sales goals
Implement cross-training of employees and Assistant
Managers to maintain productivity at all times
Manage all controllable costs with a view to
maintaining profitability
Ensure the store always remains clean and presentable
Managing KPI’s
and shrinkage
Hire and train as needed to ensure adequate personnel is on hand to provide
outstanding customer service.