Theresa Crosland
San Tan Valley
Summary
I am trustworthy detail-oriented professional with a solid background in accounts receivable management. Skilled in analytical problem-solving and multitasking, leading to improved operational efficiency. Committed to ensuring accurate financial records and effective vendor communication.
Overview
2027
2027
years of professional experience
Work History
Accounts Receivable Manager
One Claim Solution, LLC
Gilbert, AZ
01.2025 - Current
- Managed accounts receivable processes, ensuring timely invoicing and payment collection.
- Managed accounts payable processes, ensuring timely accurate vendor payments and reconciliation.
- Collaborated with cross-functional teams to resolve billing discrepancies and improve cash flow.
- Utilized multiple accounting systems to maintain accurate financial records and streamline reporting procedures.
- Trained new staff on accounts receivable protocols and best practices for efficiency.
Senior Accounts Receivable Specialist
One Claim Solution, LLC
Gilbert, AZ
07.2024 - 01.2025
- Managed invoicing processes and ensured timely billing accuracy for client accounts.
- Resolved discrepancies in payments through comprehensive account analysis and communication with clients.
- Reconciled Accounts
Payroll and Benefits Manager
One Claim Solution, LLC
Gilbert, AZ
02.2024 - 07.2024
- Managed payroll processing.
- Administered employee benefits programs, enhancing overall employee satisfaction and retention rates.
- Streamlined payroll procedures using Paylocity software, improving efficiency of payroll cycles.
- Conducted audits of payroll data to ensure accuracy and resolve discrepancies promptly.
Office Manager
One Claim Solution, LLC
Gilbert, AZ
09.2016 - 02.2024
- Managed office operations, ensuring efficient workflow and resource allocation.
- Developed and implemented administrative procedures enhancing operational efficiency.
- Oversaw scheduling, coordinating meetings.
- Implemented digital filing system, improving document retrieval speed and accuracy.
- handled daily office operations while managing the full-cycle billing process, including invoicing, payment processing, and collections. Ensured accurate financial records, reconcile accounts, and maintain administrative efficiency, acting as a liaison between customers and management
Claims Representative
Restoration Insurance Billing
Gilbert, AZ
09.2015 - 09.2016
- Manage the insurance claim process from beginning to end, acting as a liaison between policy holders (clients) and insurance carriers to ensure fair, prompt settlements
- Coordinated communication between clients and insurance providers to resolve claim inquiries.
- Enhanced claims processing accuracy by implementing standardized review procedures.
Account and Office Manager
Air Ambulance Billing, LLC
Gilbert, AZ
2009 - 09.2014
- Managed daily office operations, ensuring efficient workflow and communication among team members.
- Oversaw account processing, maintaining accuracy in financial records and client documentation.
- Managed the insurance claim process from beginning to end, acting as a liaison between policyholders (clients) and insurance carriers to ensure fair, prompt settlements
- Managed all in-office operations for a small business, including payroll processing, accounting, staff supervision, and technology systems, ensuring efficient day-to-day functionality and organizational growth.
Education
Bachelor of Science - Business Administration
University of Colorado At Colorado Springs
Colorado Springs, CO05-2022
Skills
- Account Reconciliation
- Intuit QuickBooks
- Transaction Processing
- Cash management
- Multitasking
- Analytical & Problem Solving
- Attention to Detail & Accuracy
- Adaptability/Flexibility
- Data Entry and Management
- Excel and Google Sheets Experience
- Vendor Relationship Management
Timeline
Accounts Receivable Manager
One Claim Solution, LLC
01.2025 - Current
Senior Accounts Receivable Specialist
One Claim Solution, LLC
07.2024 - 01.2025
Payroll and Benefits Manager
One Claim Solution, LLC
02.2024 - 07.2024
Office Manager
One Claim Solution, LLC
09.2016 - 02.2024
Claims Representative
Restoration Insurance Billing
09.2015 - 09.2016
Account and Office Manager
Air Ambulance Billing, LLC
2009 - 09.2014
Bachelor of Science - Business Administration
University of Colorado At Colorado Springs