Theresa Helm
Scottsdale,AZ
Summary
Detail-oriented professional with experience in administration, enrollment, customer service, and laboratory sciences. Skilled in compliance, data management, and organizational support with a proven ability to streamline operations.
Overview
27
27
years of professional experience
Work History
Household Management
At Home
07.2023 - Current
- Intentional career pause to manage family and all household responsibilities.
Registrar / Enrollment Coordinator
Great Hearts Arizona
08.2017 - 06.2023
- Responded to inquiries, ensuring compliance with state and Department of Education requirements.
- Oversaw student enrollment, records management, and FERPA compliance.
- Monitored enrollment numbers, prepared predictive models, and produced reports.
- Coordinated audits and internal reviews for state reporting.
- Supported school tours, prospective families, and cross-department needs.
Inside Sales Representative
Honeywell
01.2005 - 03.2006
- Built long-term customer relationships, aligning products and services to client needs.
- Forecast sales, conducted client visits, and supported campaign success.
- Maintained customer database and delivered solutions to increase satisfaction.
QC Chemist / Internal Auditor
Queen Creek, AZ
03.1999 - 03.2006
- Supervised audits, evaluated safety procedures, and recommended improvements.
- Prepared ISO9000 audit findings and detailed compliance reports.
- Conducted routine quality control tests on raw materials and finished products to ensure compliance with specifications.
Education
Master of Business Administration (MBA) -
Arizona State University
Tempe, AZ05.2007
Bachelor of Science (B.S.) - Biological Sciences
Illinois State University
Normal, IL05.1998
Skills
- Customer Relationship Management
- Enrollment & Records Management
- Administrative Support
- Compliance & Quality Standards
- Communication & Student Retention
- Data Analysis & Reporting
Timeline
Household Management
At Home
07.2023 - Current
Registrar / Enrollment Coordinator
Great Hearts Arizona
08.2017 - 06.2023
Inside Sales Representative
Honeywell
01.2005 - 03.2006
QC Chemist / Internal Auditor
Queen Creek, AZ
03.1999 - 03.2006
Bachelor of Science (B.S.) - Biological Sciences
Illinois State University
Master of Business Administration (MBA) -
Arizona State University
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