Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Open To Work
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THERESA HERNANDEZ

Tolleson

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Patient Access RepresentativeCertified Medical AssistantCertified Medical Assistant

Work Type

Full TimePart Time

Location Preference

On-SiteRemote
Location: Tolleson, AZ
Open to relocation: Yes

Important To Me

401k match4-day work weekPaid time offWork from home optionFlexible work hoursHealthcare benefitsPaid sick leave

Summary

Bilingual Remote Patient Access Representative skilled in patient scheduling and EMR documentation. Expertise in insurance verification and effective communication within multidisciplinary teams enhances remote healthcare operations. Committed to upholding HIPAA standards while managing high-volume patient interactions to ensure efficient care delivery.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Patient Access Representative

SimonMed Imaging
06.2025 - Current
  • Managed high-volume inbound and outbound calls to provide timely updates on patient care and facilitate communication
  • Communicate report status and care updates clearly across multidisciplinary teams
  • Coordinated radiology report follow-up among providers, nurses, and radiologists to ensure timely patient care
  • Strengthened remote healthcare workflow continuity through timely follow-ups and tracking of patient progress
  • Maintain EMR records under HIPAA standards to support compliant patient workflows
  • Process addendum requests with accurate documentation for network provider review

Certified Medical Assistant

Arizona Liver Health
City
12.2024 - 03.2025
  • Verified insurance details and patient information to facilitate seamless front-end workflows
  • Conducted patient intake, recorded vitals, and documented EMR details to ensure accurate patient information
  • Scheduled patient visits and maintained provider calendars for efficient care coordination
  • Coordinated follow-up appointments and ensured smooth transitions through care flow for enhanced patient experience
  • Performed FibroScan procedures while following infection control and safety guidelines

Certified Medical Assistant

Banner Digestive Institute
City
07.2023 - 10.2024
  • Collected vitals and relayed patient updates to providers, ensuring accurate and timely visit preparation
  • Roomed patients and prepared charts in EMR systems before provider examinations
  • Maintained exam room readiness and organized supplies while upholding infection control standards
  • Supported patient education and facilitated service delivery in fast-paced specialty care setting

Education

High School Diploma -

Humanities and Science Academy
Phoenix, AZ

Skills

  • Insurance verification
  • Patient intake
  • Patient scheduling
  • Care coordination
  • EMR management
  • HIPAA compliance
  • Customer service

Certification

  • Certified Clinical Medical Assistant (CCMA), National Healthcareer Association
  • Certified Medical Assistant / Phlebotomy Associate, Arizona College

Timeline

Patient Access Representative

SimonMed Imaging
06.2025 - Current

Certified Medical Assistant

Arizona Liver Health
12.2024 - 03.2025

Certified Medical Assistant

Banner Digestive Institute
07.2023 - 10.2024

High School Diploma -

Humanities and Science Academy

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THERESA HERNANDEZ