Theresa Palmer
Phoenix,AZ
Summary
Dynamic professional with experience as a Center Director at Nazcare, skilled in relationship building and compassionate client care. Proven ability to implement emergency response plans and ensure compliance with standards. Certified in CPR/AED, adept at providing emotional support and problem-solving in high-pressure situations. Committed to enhancing community services and fostering positive experiences.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Driver
Lyft
10.2023 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Journeyman Electrician
AMS
12.2022 - 08.2023
- Interpreted blueprints, schematics, and diagrams of project requirements and initiated appropriate electrical installations.
- Repaired and installed new fixtures, wiring, circuits, and motors.
- Trained junior electrical professionals on proper procedures.
- Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.
- Installed 120/208 volt systems and 347/600 volt systems.
Center Director
Nazcare
06.2016 - 04.2017
- Kept facility in compliance with all applicable standards and laws.
- Developed and implemented emergency response plans for disasters, security issues, and injuries.
- Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Education
Some College (No Degree) - BLSC And CPR Certificate
Maricopa Community Colleges, Phoenix College
Phoenix, AZ10-2023
Associate of Arts - Psychology
Phoenix, College
Phoenix, AZ05-2016
Skills
- Passenger transportation
- Daily logging
- First aid and CPR
- CPR/AED certified
- Mental health understanding
- Documentation
- Compassionate client care
- Relationship building
- Daily living activities assistance
- Problem-solving
- First aid and safety
- Emotional support
Certification
CPR and AED
Cultural Competency
Timeline
Driver
Lyft
10.2023 - Current
Journeyman Electrician
AMS
12.2022 - 08.2023
Center Director
Nazcare
06.2016 - 04.2017
Some College (No Degree) - BLSC And CPR Certificate
Maricopa Community Colleges, Phoenix College
Associate of Arts - Psychology
Phoenix, College
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