Theresa Williams
Tucson
Summary
Compassionate Healthcare Professional with extensive experience providing patient care in dynamic environments. Proven expertise in patient monitoring, basic medical procedures, and effective communication. Recognized for reliability and adaptability, contributing to seamless team collaboration and optimal patient outcomes.
Overview
2025
2025
years of professional experience
Work History
Certified Nursing Assistant/Home Health Aide
Interim HealthCare
01.2014 - 01.2025
- Enhanced client dignity through compassionate personal care and assistance.
- Monitored and recorded vital signs, promptly reporting changes to healthcare staff.
- Promoted client independence by assisting with mobility and physical activities.
- Maintained safe living environments by following safety protocols and cleanliness standards.
- Trained new aides on effective patient care practices and communication skills.
Certified Nursing Assistant
Park Avenue Rehabilitation Center
2011 - 2014
- Enhanced patient care by accurately monitoring and documenting vital signs.
- Supported patient comfort through assistance with daily living activities.
- Conducted vital checks including temperature, blood pressure, and blood sugar levels.
- Ensured a safe environment by sanitizing surfaces and properly disposing of waste.
- Responded to call lights, adjusting equipment for patient comfort and safety.
- Promoted hygiene by assisting patients with bathing, shaving, and oral care.
Certified Nursing Assistant
La Colina Health Care
2010 - 2010
- Ensured precise patient documentation to uphold record-keeping protocols.
- Provided personalized care by monitoring vital signs and administering treatments.
- Delivered compassionate support to residents in assisted living facilities.
- Maintained sanitary conditions, minimizing infection risks and enhancing overall health.
- Assisted patients with personal care to foster dignity and independence.
- Supported daily living activities for patients with limited mobility or self-care abilities.
Patient Care Technician- Externship
Health South Rehab
2009 - 2009
- Enhanced patient comfort and safety during rehabilitation care activities.
- Boosted patient satisfaction through compassionate and attentive support.
- Conducted blood draws and EKGs for accurate, timely diagnostic analysis.
- Promoted dignity and comfort by delivering high-quality personal patient care.
- Ensured a clean, safe environment to enhance patient well-being.
- Streamlined shift transitions with thorough documentation of patient care activities.
TMC- Patient Care Technician Externship
TMC
2009 - 2009
- Enhanced patient satisfaction by assisting daily living activities and providing comfort.
- Ensured safety and compliance by maintaining clean, organized patient care areas.
- Facilitated timely medical interventions by monitoring and reporting vital sign changes.
- Improved patient comfort through compassionate bedside care and support.
- Supported patients' autonomy by assisting with self-feeding and individualized feeding needs.
- Prevented function loss with range of motion exercises tailored to patient requirements.
Vending Machine Technician
All That Vending
2007 - 2009
- Conducted routine maintenance checks to prevent downtime and extend equipment lifespan.
- Replenished inventory and managed stock levels to meet customer demand consistently.
Customer Service Representative
Greyhound
2004 - 2007
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined booking processes using proprietary software, ensuring accurate ticket sales.
- Increased customer loyalty through empathetic resolution of complaints and concerns.
- Guided customers in navigating the website, improving online order placement experience.
Education
High School Diploma -
Rincon High
Tucson, AZ01-1997
No Degree - CNA/PCT
Tucson College
Tucson, AZ01-2009
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Calm and level-headed under duress
- Compassionate
- Safety precautions
- Recording vital signs
- Electronic charting
- Healthcare ethics
- Complex Problem-solving
- Patient assessments
Timeline
Certified Nursing Assistant/Home Health Aide
Interim HealthCare
01.2014 - 01.2025
Certified Nursing Assistant
Park Avenue Rehabilitation Center
2011 - 2014
Certified Nursing Assistant
La Colina Health Care
2010 - 2010
Patient Care Technician- Externship
Health South Rehab
2009 - 2009
TMC- Patient Care Technician Externship
TMC
2009 - 2009
Vending Machine Technician
All That Vending
2007 - 2009
Customer Service Representative
Greyhound
2004 - 2007
High School Diploma -
Rincon High
No Degree - CNA/PCT
Tucson College